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Tenerity

Engagement platform to grow customer value

Digital Marketing Executive

Marketing Generalist & ManagementPosted on Nov 10
Full-timeUnited KingdomNo salary listed

About the Job

Requirements

  • Previous experience in a marketing or communications role is highly beneficial.
  • A customer-focused mindset and understanding of commercial realities are required.
  • The role requires the capability to manage a diverse and substantial workload efficiently.
  • Exceptional copywriting and technical writing skills are required.
  • Demonstrable experience developing and distributing high-quality marketing content across websites, blogs, emails, and social media is required.
  • Digital marketing proficiency is required, specifically in content management, search engine optimization, paid search, email marketing, and analytics.

Responsibilities

  • Monitor keywords daily and respond to consumers on social and digital channels, using online reputation management tactics to remove or moderate negative online brand references.
  • Support the Customer Service team with customer escalations.
  • Publish media material on websites and share it on social media channels.
  • Develop and publish social media, blog, and website content.
  • Generate advocacy for associated products by managing social media communities and reaching out to relevant influencers.
  • Support the development of marketing collateral and marketing reports to position the company as an expert and thought leader in the retail sector.
  • Support digital marketing tasks, including developing FAQs for client websites, issuing email newsletters, running Google Ads campaigns, promoting sponsored content on social media, enhancing SEO, and using analytics to evaluate and report key metrics.
  • Support trade marketing activity, including organizing events, preparing mailings, and arranging industry partnerships.
  • Handle administrative tasks, including compiling monthly team reports, recording key metrics, and updating task logs.

Desired Qualifications

  • Experience generating media coverage and working with public relations agencies is preferred.

About the Company

Tenerity

Engagement platform to grow customer value

Tenerity helps brands grow the value of their customer relationships by providing an engagement platform that powers marketing and loyalty programs. Its products enable brands to connect with customers across channels, personalize messaging, run targeted campaigns, and manage loyalty and rewards programs in one place. The platform ingests customer data, analyzes behavior, and automates interactions such as emails, mobile messages, push notifications, and rewards offers to drive deeper engagement and repeat purchases. Tenerity differentiates itself by offering a scalable, end-to-end engagement solution that combines data, content, and program management in a single system, making it easier for brands to orchestrate customer journeys across the entire lifecycle. The company's goal is to help brands increase customer lifetime value by strengthening relationships and motivating ongoing interactions with personalized, timely experiences.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Stamford, CT
Founded
1973

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