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Metropolitan State University of Denver

Public university in Denver, CO

Senior Director of University Events

Creative ProductionConfirmed live in the last 24 hours
Full-timeDenver, CO, USANo salary listed

About the Job

Requirements

  • A bachelor's degree from an accredited institution is required.
  • At least 10 years of progressively responsible experience in event strategy, event management, hospitality operations, or a related field is required.
  • At least 7 years of experience supervising professional staff, including demonstrated success leading multidisciplinary teams and developing employees at varying career stages, is required.
  • Demonstrated experience advising or partnering with executives and senior leaders in a complex organization is required.
  • The candidate must demonstrate sound judgment, diplomacy, and discretion; manage competing priorities; and navigate complex stakeholder expectations.
  • Experience developing and implementing protocols, standards, procedures, or service models across teams or an organization is required.
  • Experience planning or overseeing high-profile, large-scale, or institutionally significant events is required.
  • Strong written, verbal, and interpersonal communication skills, including the ability to communicate expectations and recommendations clearly to varied audiences, are required.
  • Experience managing budgets, vendors, contracts, and acquisitions is required.
  • A demonstrated commitment to accessibility, inclusive practices, and exceptional service is required.
  • The candidate must be able to work evenings and weekends and respond to event-related needs outside standard business hours, as required.

Responsibilities

  • Provide strategic leadership and direct management for six full-time employees and student employees whose responsibilities span event planning and management, communications, audiovisual services, facilities coordination, and financial operations.
  • Establish the office vision, annual priorities, service expectations, decision-making practices, and performance measures aligned with university and University Advancement goals.
  • Provide individualized supervision, coaching, and professional development appropriate to employees at different career stages, while building leadership capacity and succession readiness across the team.
  • Foster an inclusive, collaborative, and accountable culture that values service, creativity, operational excellence, communication, and continuous improvement.
  • Align staffing, workflows, and resources across functional areas; clarify roles and escalation paths; and ensure coordinated delivery during periods of high volume or complexity.
  • Oversee the Office of University Events budget, revenue and expense accounts, vendor relationships, contracts, acquisitions, equipment, and other operational resources.
  • Assess office performance and service delivery using relevant feedback, operational data, and event outcomes; communicate results and improvement priorities to university leadership.
  • Serve as the primary events liaison to the President’s Office and University Communications and Marketing for presidential-level, university-wide, and other high-visibility events.
  • Translate leadership goals into cohesive event strategy, guest experience, messaging, production plans, and operational requirements.
  • Advise senior leaders with discretion and diplomacy, anticipate needs, surface tradeoffs, resolve competing expectations, and recommend practical solutions that protect event objectives, audience experience, and institutional reputation.
  • Lead strategy and executive-level coordination for high-profile events and ceremonies, including Commencement, presidential engagements, signature speaker programs, campaign and donor events, university updates, and selected leadership summits.
  • Provide senior-level oversight of event concepts, run of show, production, staging, logistics, accessibility, hospitality, communications, contingency planning, and post-event evaluation, while assigning execution responsibilities to appropriate staff.
  • Coordinate with campus departments and external partners to ensure roles, approvals, timelines, and decisions are clear and aligned.
  • Develop, document, implement, and continuously improve university-wide event protocols, standards, and decision frameworks that create a consistent and welcoming attendee experience.
  • Establish expectations for event intake, planning, approvals, accessibility, brand alignment, safety, security, dignitary and VIP engagement, communications, production, hospitality, risk management, and post-event assessment.
  • Partner with the President’s Office, University Communications and Marketing, Facilities, Information Technology, Athletics, Auraria Campus, and other stakeholders to align protocols with university policies, brand standards, and operational requirements.
  • Serve as the university’s senior subject-matter resource for event protocol, etiquette, precedent, and complex or sensitive event decisions.
  • Create tools and quality-control practices that reinforce consistency while allowing appropriate flexibility for different event audiences and objectives.
  • Monitor emerging needs and lessons learned, then update standards and training to strengthen the university’s reputation and reduce institutional risk.
  • Design and lead a comprehensive support infrastructure for campus partners who plan or sponsor events, including consultation, templates, planning tools, training, office hours, referral pathways, and shared resources.
  • Reimagine and lead the Events Coalition as an active campus community of practice focused on professional development, coordination, problem solving, knowledge sharing, and consistent standards.
  • Create differentiated levels of support based on event scope, complexity, audience, risk, and institutional visibility so campus partners understand available services and responsibilities.
  • Build relationships with event planners and operational partners across the university, identify recurring barriers, and strengthen cross-campus coordination.
  • Provide guidance that enables campus partners to produce effective events while maintaining appropriate Office of University Events oversight for high-profile, high-risk, or institutionally significant programs.
  • Support an intentional university-wide event calendar and coordination practices that reduce conflicts and improve institutional planning.
  • Provide strategic oversight for CAVEA operations, service standards, scheduling priorities, technology, financial performance, and long-term positioning.
  • Set goals, policies, and accountability measures for internal use and external rentals, while delegating routine scheduling, production, and day-to-day execution to designated staff.
  • Partner with Office of University Events team members, Facilities, Information Technology, and other stakeholders on maintenance, lifecycle planning, equipment, technology, and capital needs.
  • Review venue utilization, revenue, expenses, customer feedback, and operational risks; establish priorities for reinvestment and service improvement.
  • Represent MSU Denver in relevant Auraria Higher Education Center event and venue coordination efforts and advise on the development or renovation of university event spaces.
  • Champion CADRE values-based leadership and create a positive workplace culture by setting expectations, eliciting feedback, coaching across departments, ensuring accountability, and addressing conflict.
  • Align operations across teams by optimizing resources, maintaining compliance, and empowering leaders to deliver consistent, measurable outcomes.
  • Translate university strategy into coordinated action by guiding decision-making, prioritizing initiatives, and adjusting plans to drive long-term progress.
  • Build cross-functional partnerships, share information widely, and facilitate dialogue to break down silos and advance university goals.
  • Create a culture of belonging by embedding equitable leadership and talent processes, fostering feedback, and holding leaders accountable.
  • Drive innovation by aligning initiatives to university priorities, anticipating change, and empowering leaders to implement sustainable improvements.

Desired Qualifications

  • Experience working in higher education, government, a public institution, or another complex, highly matrixed organization.
  • Experience working directly with a president, chief executive, cabinet, or senior leadership team.
  • Experience building or significantly improving a centralized event support model, standards program, or community of practice.
  • Venue management or rental-program oversight experience.
  • Working knowledge of event production and audiovisual systems sufficient to guide strategy, staffing, and investment decisions.
  • Experience using assessment, customer feedback, or performance measures to improve event services.
  • Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), or comparable credential.

About the Company

Metropolitan State University of Denver

Public university in Denver, CO

Metropolitan State University of Denver is a public university in Denver, Colorado. It provides undergraduate and graduate education with an emphasis on access, applied learning, and service to the metropolitan region.

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