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All Accor

Global hotel management, franchising, loyalty program

Chef de Rang

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeMaffliers, FranceNo salary listedIn-person

About the Job

Requirements

  • Apply HACCP food-hygiene rules and hotel safety instructions, including fire-safety procedures.
  • Follow procedures for billing and payment collection.
  • Follow the brand and hotel policies and procedures.
  • Maintain the cleanliness of the workplace and take care of the equipment, tableware, and small service items.
  • Know the restaurant menu and dish availability before each service.

Responsibilities

  • Ensure customer satisfaction within the assigned restaurant section by providing a warm, personalized, attentive service adapted to customer needs.
  • Build good customer relationships, advise customers, respond to their feedback, and encourage customer loyalty.
  • Participate in and coordinate restaurant service, organize and oversee the work of commis de rang, apprentices, and trainees, and prepare, check, clean, and organize the restaurant service area and back-of-house areas before and after service.
  • Adapt work organization, pace, and customer interactions to business levels and customer types.
  • Develop colleagues' skills, train servers, apprentices, and trainees, onboard new restaurant employees, relay and implement management instructions, and collaborate closely with hotel departments.
  • Recommend and sell the establishment's services, use additional-sales techniques, promote other outlets, and contribute to revenue and customer retention.
  • Contribute to service objectives, internal controls, sales development, and efficient management of tableware and small equipment; participate in inventory when required.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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