Vision Services Asst I
Kaiser Permanente
Vision Services Asst I
Kaiser Permanente
Integrated healthcare provider and payer platform
A Vision Services Assistant (V.S.A). is a member of the Eye Services team, providing direct support to the providers (Ophthalmologists and optometrists) and the Eye Services operation, while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A.s primary role will be to enhance to provider interactions with their customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The VSA will maximize opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).
Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures. Measures complete visual acuitys for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis. Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation. Performs other objective ophthalmic testing and automated image capture as indicated. Makes and cancels Optometry, Ophthalmology, medical clearances and diagnostic appointments. Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider. Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) completes forms and other necessary data entry. Documents concise and relevant medical and ocular histories in the medical record. Escorts patients to exam rooms and prepares them for examination. Instructs eye patients by providing relevant information, per provider protocols. Witnesses patient consent signature and signs forms. Electronically, set up lab, x-ray and other requisitions, as needed. Labels specimen and Pathology Requests forms. Documents the specimens following departmental specific procedures. . Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc. Anticipate provider needs (preparation of supplies, instruments and equipment). Cleans (changing cleaning solutions, as needed), wraps, labels and re-stocks instruments. Maintains equipment and orders/stocks supplies. Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed. Keeps work area clean. Calls patients with messages from providers and documents disposition. Documents, updates and processes records relating to provider appointments. Performs surgical scheduling functions, as needed. Answers phones, makes appoints, takes messages. Maintains provider and department files, as needed. Performs other related duties as necessary. Supervisory Responsibilities\: This job has no supervisory responsibilities. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other Corporate Compliance Accountability\:
Grade 180
A Vision Services Assistant (V.S.A). is a member of the Eye Services team, providing direct support to the providers (Ophthalmologists and optometrists) and the Eye Services operation, while working under the direct supervision of the Chief of Ophthalmology or designee(s). The V.S.A.s primary role will be to enhance to provider interactions with their customers utilizing specific knowledge, objective ophthalmic testing and practicing special technical skills in the Eye Services specialty. The VSA will maximize opportunities for flexible operations within vision services by assisting with provider visits as well as supporting department operations with clerical services (e.g., making appointments, scheduling surgical procedures, taking messages, registering patients, etc.).
Measures and records intraocular pressure (tonometry), neutralization of spectacles (lensometry), automated visual fields, autorefraction (in preparation for the subjective refraction by the provider), autokeratometry, anterior chamber angles, vital signs and pupillary response and other objective ophthalmic testing procedures. Measures complete visual acuitys for all ages and ocular diagnoses, including Snellen charts, HOTV charts, color vision and stereopsis. Administers topical eye medications per specific physician order in preparation for testing as permitted by state law and regulation. Performs other objective ophthalmic testing and automated image capture as indicated. Makes and cancels Optometry, Ophthalmology, medical clearances and diagnostic appointments. Obtains and prepares the appropriate medical information (records, files, forms, diagnostic results) for the provider. Records relevant medical information for the provider (i.e., assessments, plans, interventions, and spectacles) completes forms and other necessary data entry. Documents concise and relevant medical and ocular histories in the medical record. Escorts patients to exam rooms and prepares them for examination. Instructs eye patients by providing relevant information, per provider protocols. Witnesses patient consent signature and signs forms. Electronically, set up lab, x-ray and other requisitions, as needed. Labels specimen and Pathology Requests forms. Documents the specimens following departmental specific procedures. . Sets up and assists with minor surgical procedures of the eye, as needed by setting up supplies, handling instruments, etc. Anticipate provider needs (preparation of supplies, instruments and equipment). Cleans (changing cleaning solutions, as needed), wraps, labels and re-stocks instruments. Maintains equipment and orders/stocks supplies. Orders and maintains inventory par levels of supplies, forms, medications, etc. as needed. Keeps work area clean. Calls patients with messages from providers and documents disposition. Documents, updates and processes records relating to provider appointments. Performs surgical scheduling functions, as needed. Answers phones, makes appoints, takes messages. Maintains provider and department files, as needed. Performs other related duties as necessary. Supervisory Responsibilities\: This job has no supervisory responsibilities. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other Corporate Compliance Accountability\:
Grade 180
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Integrated healthcare provider and payer platform
Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.
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