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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Federal HPC Linux System Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeAnnapolis Junction, MD, USA

About the Job

Requirements

  • Knowledge of Linux operating systems such as RHEL or SLES, workload management systems, parallel file systems, networking, and security.
  • Technical skills to investigate and resolve complex problems.
  • Ability to maintain system software and use debugging tools for problem isolation, perform software builds and upgrades, and install patches.
  • Organizational and analytical skills to isolate hardware and software problems and drive solutions through to completion.
  • Ability to document processes and procedures clearly, with a focus on mentoring and knowledge sharing.
  • U.S. citizenship is required.
  • A bachelor's degree in Computer Science, Engineering, or a related area of study, or equivalent work experience.
  • At least 3 years of HPC-related experience, ideally with large-scale HPC and parallel file system administration and support.

Responsibilities

  • Work as an active member of the account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
  • Answer customer inquiries about system software versions, product lifecycles, new releases, and third-party applications.
  • Maintain system availability for the customer and create and document site procedures, system diagrams, and other configuration or support documents.
  • Maintain system software and firmware revisions, including patches, updates, and operating system upgrades.
  • Solve system hardware, software, and third-party software issues, and provide detailed analysis of problems and solutions.
  • Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management as needed to ensure timely resolution of system or customer issues.
  • Implement solutions, repairs, and workarounds, documenting the steps taken when required.
  • Document and share troubleshooting techniques, new ideas, and utilities to develop and grow organizational knowledge.
  • Manage software issues for the system and user applications, submitting and tracking bugs as required.

Desired Qualifications

  • Direct experience and demonstrated proficiency with multiple programming and scripting languages, such as Perl, Python, or C.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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