PRISM+

Direct-to-consumer high-performance home electronics

Operations Executive

Logistics & TransportationPosted on Nov 13

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the Job

Requirements

A diploma or bachelor's degree in logistics, business, data management, operations, or a related field is required.
Candidates must be detail-oriented and able to work independently, keep track of multiple concurrent events, multitask, prioritize, and manage time efficiently.
Candidates must be able to analyze large amounts of data using Excel, including VLOOKUP and PivotTable functions, or relevant software tools.
Candidates must have 1–4 years of experience in a role of similar capacity.
Candidates must be comfortable commuting daily to the Bukit Jalil office.
The role requires working 5.5 days per week: weekdays from 8:00 a.m. to 5:30 p.m. and Saturdays from 8:00 a.m. to 12:30 p.m.

Responsibilities

Manage daily e-commerce order fulfillment for all sales platforms, including Shopee, Lazada, TikTok, and Shopify, as well as retail stores and future sales channels.
Monitor and ensure orders are processed by various third-party logistics providers.
Identify operational requirements and improvement opportunities by observing current workflows and researching country benchmarks and best practices.
Own systems and processes and establish and maintain quality standards.
Develop appropriate methods to analyze and propose change management.
Document findings and prepare weekly reports for the Head of Operations using Excel VLOOKUP and PivotTable functions.
Update the team on new processes and systems and monitor process effectiveness.
Oversee operational compliance with regulations.
Communicate effectively to drive positive outcomes with internal and external stakeholders.
Work closely with logistics and warehouse partners to ensure timely fulfillment of customer orders and manage logistics and systems partners.

Desired Qualifications

Hands-on experience with Shopee, Lazada, TikTok, or Shopify sales platforms is advantageous.
Familiarity with e-commerce order fulfillment and third-party logistics courier management is advantageous.

Operations Executive (KL)

PRISM+ · Kuala Lumpur, Malaysia · — · Posted 2026-11-13

Workplace: on_site

Department: Operations

Description

Operations Executive (Malaysia)

We are seeking a passionate Operations Executive who will be an important part of PRISM+ Malaysia operation team. Being a high growth electronics company, we are looking for a candidate who can adapt well in terms of complex ever-changing process structures and constantly work closely with logistics/warehouse partners to ensure timely fulfilment of all customers orders. You will also be a pivotal role in logistics and systems partners management.

Responsibilities of an Operations Executive but are not limited to

Main task: Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada , TikTok & Shopify) , Retail stores and any new sales channels in the future.
Monitoring and ensuring Orders processed by various 3PL providers.
Identify operational requirements and opportunities for improvement , by observing current workflow and research country's benchmark/best practices.
System and process ownership . Establishing and maintaining quality standards.
Derive appropriate methods to analyze and propose change management.
Document findings and prepare weekly reports to Head of Operations (usage of Excel VLookUp & Pivot).
Update team on new processes and systems , monitoring process effectiveness.
Oversee operational compliance with regulations.
Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders

Requirements

Diploma or bachelor’s degree in logistics, business, data management, operations, or related field.
Must be detailed oriented
Independent self-starter & able to keep track of multiple concurrent events
Able to analyze large amount of data via excel ( (VLookUp & Pivot) or relevant software tools
Able to multitask, prioritize and manage time efficiently
1 – 4 years’ experience in a role of similar capacity
Comfortable to commute daily to Bukit Jalil office for work.
Advantageous if candidates have hands on experience on Sales platform (Shopee , Lazada , TikTok & Shopify) and familiar with eCommerce Order Fulfilment and 3PL courier management
5.5 days work per week (Working hours : Weekdays : 8AM till 5:30PM , Saturdays : 8AM till 12:30noon)

Benefits

Annual outpatient benefit (Includes dental and optical benefits)
Annual increment & Performance bonuses
14 Days Annual Leave
1 Day Birthday Leave
Free flow snacks and drinks!

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

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