Quality Assurance Analyst - Defense Health Agency, DHA

Description

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA has been awarded the Inc. Best Workplaces, a prestigious list of businesses recognized for the value placed on company culture, standout worker benefits, and the prioritization of employee well-being, every year from 2019 to 2025. KSA also earned recognition on the Best for Vets List by Military Times from 2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025.

Position Overview: This position supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Quality Assurance Analyst. The Quality Assurance Analyst runs the enterprise Quality Assurance Program (QAP) for the Department of Defense (DoD) Disability Evaluation System (DES) at the Defense Health Agency (DHA). Your work helps make disability decisions accurate and consistent for every Service member. KSA is hiring two Quality Assurance Analysts for this program.

This Position is Contingent Upon Award

Benefits:

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type: Full-time/Exempt

Location: Hybrid remote. Candidates must live within commuting distance of Defense Health Headquarters in Falls Church, Virginia. Day-to-day work is remote, and all Government meetings are virtual.

Schedule: Full-time. Available 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, except Federal holidays.

Anticipated Start Date: Late November 2026

Position Responsibilities:

• Execute the DES QAP under DoD Manual 1332.18, Volume 2.
• Maintain QAP checklists, sampling requirements, and assessment procedures.
• Draft decision papers within five business days when a QAP procedure needs to change.
• Draft the quarterly QAP Report and track Military Department compliance.
• Review program performance against goals and recommend process changes.

Requirements

Position Requirements:

• Bachelor's degree required.
• 3 or more years of quality assurance, compliance, or audit experience.
• Strong analytical writing.
• Must be able to pass a Tier 1 background investigation and qualify for a Common Access Card (CAC).
• Within 30 days of start, complete DHA contractor annual training, DHA telework training and agreement, and privacy training for Personally Identifiable Information (PII) and Protected Health Information (PHI).
• Handles Controlled Unclassified Information (CUI) and PHI only on a Government-furnished laptop.

Preferred Skills/Experience:

• Experience reviewing Medical Evaluation Board (MEB) or Physical Evaluation Board (PEB) cases or other disability or benefits determinations.
• Lean Six Sigma Green Belt.

United States of America: $65,500 USD to $88,500 USD 

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

KSA Integration is an equal opportunity employer.