Energy Renewals Expert
Bionic Services
Energy Renewals Expert
Bionic Services
Tech-enabled SME procurement and switching
Bionic Services Ltd · London, United Kingdom · Full-time · Posted 2026-11-02
Salary: GBP 26,000–26,000
Workplace: on_site
Department: Renewals
Role: Energy Renewals Expert
Location: on-site, London (Liverpool Street)
At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.
We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.
The Role
As an Energy Renewals Expert, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs.
In this end to end closer role, you'll:
Build and nurture lasting relationships with Bionic energy customers.
Identify customer needs and match them with the most suitable energy products and solutions.
Search for and present the best available deals, ensuring each customer receives exceptional value.
Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
Schedule and conduct follow-up calls with customers to discuss their options and next steps.
Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.
Confidently negotiate and close deals when they align with customer requirements.
Consistently achieve daily, weekly, and monthly performance targets and KPIs.
Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.
About You
Minimum 12 months of sales experience (B2B or telesales preferred).
Highly target-driven and self-motivated with a strong desire to succeed.
A consultative, value-driven sales approach that prioritizes customer needs.
Skilled in pitching, negotiating, and handling objections effectively.
Excellent communication skills – verbal, written, and listening.
Able to build rapport quickly with people from all backgrounds.
Tactful, professional, and customer-focused in your approach.
Punctual, focused, and committed to delivering results.
Proactive, eager to learn, grow, and develop within the business.
A friendly, positive team player who contributes to a great work environment.
Resilient and able to perform under pressure.
About Bionic
Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, Utilty Bidder - Corby and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme
Taking time away from work 🏖️
25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments 🏠
Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Financial wellbeing 💸
Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme
Recognition 🌟
Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards
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Tech-enabled SME procurement and switching
Bionic is a tech-enabled brokerage and comparison platform for UK SMEs to source and switch essential services such as energy, insurance, connectivity, and finance. It uses online comparison tools combined with human guidance to help clients navigate contracts, switch providers, and manage renewals, drawing from a vetted panel of suppliers and earning commissions from providers. Unlike purely digital comparison sites, Bionic pairs technology with advisory support and expands its offerings through acquisitions, including exclusive deals. Its goal is to help small and medium-sized businesses reduce costs and simplify procurement of essential services.
Explore more opportunities at Bionic Services