Managed Services Manager

EY Ireland - Managed Services

General Information

Location: Dublin

Available for Work Visa Sponsorship: NO

Business Area: FSO Assurance

Contract Type: Full-Time – Permanent

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY is the only professional services firm with a dedicated Financial Services Organization (FSO) focused on wealth and asset management, banking, capital markets, and insurance. Our FSO teams lead significant transformations in the financial services industry, delivering project-based work and managed services to US-based clients.

The Opportunity

You will play a key role in defining and reviewing how Private Equity, Private Credit, and Real Estate Fund advisors meet regulatory, tax, and financial statement reporting requirements, using our new, proprietary EY-developed technology platform. EY’s Accounting and Administration platform brings investment risk, transactional, and holdings data into a single platform for workflow management, transparency, and accountability. Top tier fund managers are using the EY platform to lower their reporting costs and streamline their fund accounting and fund financial reporting processes. Join our team and assist leading fund advisors to address their most complex reporting and technology challenges. This opportunity will provide you with valuable exposure to global EY teams, enabling you to collaborate closely with colleagues across key international markets particular in the US.

Role Overview

We are seeking an experienced Manager to join our Private Credit platform. This role will be responsible for managing client deliverables, overseeing daily fund administration activities, and serving as a subject matter expert within Geneva a Private Credit Fund environment. The ideal candidate will combine strong technical accounting knowledge with hands-on system expertise and proven leadership capabilities.

Your key responsibilities:

Fund Administration & Client Delivery

• Oversee end-to-end fund administration for Private Credit Funds, including direct lending, mezzanine, and other credit strategies.
• Ensure timely and accurate delivery of NAVs, capital account statements, investor reporting, and financial statements.
• Act as a primary client contact, managing relationships with investment managers, investors, auditors, and other service providers.
• Review complex transactions including loan funding, repayments, restructurings, PIK interest, accruals, and fee calculations.
• Participate in activities needed to record data related to fund events, including fund launches, liquidations, and pipeline monitoring.

Geneva System Ownership

• Serve as a Geneva subject matter expert for Private Credit products.
• Oversee trade capture, cash activity, valuations, income recognition, and period-end close processes in Geneva.
• Partner with internal technology and data teams on system enhancements, upgrades, and new fund onboardings.
• Troubleshoot and resolve Geneva-related issues, ensuring data integrity and proper accounting treatment.

Team Leadership & Oversight

• Manage, mentor, and develop a team of fund accountants and senior accountants.
• Review the work of other team members with diverse backgrounds to ensure accuracy and completion according to regulatory reporting policies and procedures.
• Support staffing, workflow management, and performance evaluations.

Process Improvement & Controls

• Drive operational efficiencies and process standardization across Private Credit funds.
• Ensure compliance with internal policies, client agreements, and regulatory requirements.
• Support internal and external audits, including preparation of supporting schedules and responses to inquiries.
• Bring strong attention to detail, problem solving and critical thinking to ensure work is complete and accurate and escalate issues to leadership when appropriate. 

 Skills and Attributes for Success

• Deep technical accounting knowledge for Private Credit instruments.
• Advanced Geneva reporting and configuration expertise, demonstrating the ability to leverage Geneva’s capabilities effectively within EY’s operational framework.
• Solid understanding of Private Credit Fund operations and the broader asset management industry.
• Strong leadership, coaching, and communication skills. Has the ability to develop relationships with team members across multiple geographic locations and time zones.
• Highly detail-oriented, with a keen eye for precision, ensuring that all aspects of data management and reporting are meticulously addressed.
• Client-focused mindset with strong problem-solving abilities. Can deliver client requirements in a regulatory driven environment, process improvements, and understand operationally complex fund accounting principles.
• Demonstrates advanced proficiency in Excel.
• An understanding of administrative processes and ability to execute detailed procedures based on written policies and procedures.

To qualify for the role, you must have:

• A solid understanding of the Geneva Accounting Platform including direct experience working within Geneva for Private Credit funds.
• As aManager, at least 5 years of work experience in fund accounting operations for Private Credit Funds.
• Working knowledge of common and complex alternative fund structures and related understanding of how fund setups impact accounting operations.
• A bachelor’s degree in business, accounting, finance or related discipline.
• Analytical skills, especially those related to fund accounting and asset management.
• Strong proven communication skills demonstrated through effective writing and presentations to clients and internal stakeholders.
• Effective leadership, project management, and organizational skills.
• An understanding of financial products and services, including those related to depository institutions, asset management, securities, financial technology, Private Credit.
• An interest in working in an environment which encourages continuous learning, development and identification of opportunities for improvement of individual and team performance.
• A willingness to travel on an exception basis for client needs.

Ideally, you’ll also have:

• Qualified Accountant or working towards qualification in ACA, ACCA, CPA qualified or other professional accounting qualification/degree.
• Experience with software tools including document management systems, workflow systems, or other accounting software (e.g. Investran, Yardi).
• Experience in fund financial reporting.

What working at EY offers

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: 

• Support and coaching from some of the most engaging colleagues around. 

• Opportunities to develop new skills and progress your career. 

• The freedom and flexibility to handle your role in a way that’s right for you. 

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: 

• Pension
• Discounted health insurance
• Web Doctor – Free unlimited online GP consultations for you and your family

• The purchase of additional annual leave
• Hybrid Working
• Free Gym membership
• Travel Pass
• Maternity & Paternity leave
• Bike to work Scheme
• Recognition Awards
• Cash incentives for referrals
• Work Mobile
• Tech MBA paid by EY
• Wellness rooms available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. 

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one. 

• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. 

• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs. 
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees. 

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. 

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. 

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

IMPORTANT: Where Agency assistance is required, our Talent Team will engage directly with suppliers. CVs / Profiles should not be shared directly with Hiring Managers. Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.