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Duke University

Private research university in Durham, NC

Security Officer - Healthcare

Full-Time
$21.85 - $29.25/yr
Junior
Durham, NC, USA
In Person
Security & Protective ServicesSecurity Guarding & Patrol

About the job

Requirements
  • A high school diploma or GED is required.
  • A valid North Carolina driver's license must be maintained.
  • Candidates must pass pre-employment screening and an extensive background investigation.
  • Continued employment requires successfully obtaining and performing duties associated with job-related certifications, including CPR, IHASS, and first aid, within the department's established timeframe.
  • One year of experience, preferably in a security-related field, is required.
  • Candidates must maintain required certifications, including CPI, Vistelar, CPR, and, where applicable, PPSB and TASER authorization.
Responsibilities
  • Represent Duke Health professionally and model respect, urgency, empathy, and customer service.
  • Communicate using two-way radios, computers, email, and verbal interactions with departments, partner agencies, patients, and visitors.
  • Patrol and monitor premises on foot or by vehicle to deter crime, identify safety risks, and maintain a safe environment.
  • Respond to alarms, traffic-control needs, medical emergencies, motorist-assistance requests, suspicious activity, and other calls for service.
  • De-escalate tense or emotional situations by remaining calm, empathetic, and in control.
  • Respond to patient-intervention calls and, when necessary, safely restrain individuals in accordance with CPI, Vistelar, and departmental training.
  • Maintain a weapons-free environment through screening, monitoring, controlled access, and detection technologies.
  • Conduct property searches as needed to prevent contraband from entering the facility.
  • Support compliance with University and Hospital policies, including smoking, access control, and safety guidelines.
  • Perform basic vehicle maintenance and report safety hazards or operational concerns.
  • Maintain detailed knowledge of assigned facilities, grounds, and operational procedures.
  • Perform other responsibilities that support a safe, inclusive, and supportive environment.

About the company

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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