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J.Jill

Retailer of women's apparel and accessories

Assistant Store Manager

Retail Store ManagementPosted on Nov 13
Full-timeChestnut Hill, Newton, MA, USAIn-person

About the Job

Requirements

  • At least 1 year of experience in a leadership role is required; 2+ years of Women's Specialty Retail experience is preferred.
  • Ability to support and develop high-performing teams.
  • Strong customer service skills and ability to build lasting relationships.
  • Experience analyzing business trends and executing action plans.
  • Passion for fashion, styling, and merchandising.
  • Ability to communicate effectively and manage ambiguity with confidence.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, hanging and folding merchandise, climbing ladders, operating POS registers and company mobile devices, occasionally operating a trash compactor or hand truck, lifting and carrying up to 30 pounds, and participating in joint or team lifts.

Responsibilities

  • Develop and maintain strong customer relationships through genuine interactions and serve as a role model.
  • Support community engagement initiatives to strengthen brand presence.
  • Assist in hiring, training, and developing the team; lead by example and coach and support team members to help ensure success.
  • Help drive store performance by analyzing sales trends, setting goals, executing strategies, and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.
  • Maintain knowledge of products to provide personalized styling recommendations to customers.
  • Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards in line with company guidelines.
  • Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
  • Adjust messaging to suit different audiences across communication settings and organizational levels.
  • Perform additional assigned responsibilities to help the store succeed.

Desired Qualifications

  • 2+ years of Women's Specialty Retail experience.

About the Company

J.Jill

Retailer of women's apparel and accessories

J.Jill sells women's apparel, accessories, and footwear through both online and physical stores, with a focus on inclusive sizing that covers misses, petite, tall, and plus. Its products come in seasonal collections that are refreshed regularly to reflect current fashion trends. Customers shop through direct sales of clothing and accessories, and can use the brand’s own credit card, which offers benefits and discounts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tilton, NH
Founded
1959

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