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The GEO Group

Operator of private prisons and facilities

Assistant Case Manager

Case Management & AdvocacyUpdated on Nov 10
Part-timeNapa, CA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • College coursework in Human Services or a business discipline is preferred.
  • Six months of experience in the Human Services field with direct participant services is preferred.
  • Six months of experience working with minority populations is preferred.
  • If transporting participants is required, must be at least 21 years old and have at least five years of driving experience.
  • If transporting participants is required, must have a valid state driver's license and a five-year record of safe and competent driving as shown by a state motor vehicle report.
  • Must be able to safely operate a motor vehicle if transporting participants is required.
  • Must have good customer service skills.
  • Must communicate effectively with internal and external contacts at all levels.
  • Must have organizational skills and attention to detail.
  • Must have solid computer skills and proficiency with Microsoft Word and Excel.
  • Must have basic database skills.
  • Must have basic math skills.
  • Bilingual English/Spanish skills may be required.
  • Must be able to work with computers and the software typically used by the department.

Responsibilities

  • Greet participants entering the facility and, according to assigned random schedules, conduct drug screens during participant check-ins.
  • Conduct breath analysis for participants entering the facility when required and provide written or computerized results.
  • Complete participants' initial intake process, including intake paperwork, entering information into the company database, and assigning groups and other services.
  • Perform general office administration duties, including answering phones, and provide customer service to participants, customers, and the general public entering the facility.
  • Assist Case Managers with case coordination, communication with appropriate agencies, and preparation and distribution of reports.
  • Assist in managing a participant caseload using the Principles of Effective Intervention, conduct risk/need assessments, create individual treatment plans, meet regularly with participants, and document their progress or regression in the company database.
  • Facilitate evidence-based cognitive behavioral therapy programs and other life skills programs in weekly participant groups; document attendance, participation, and progress in the company database.
  • Develop and monitor each participant's progress relative to their CMP through all program phases.
  • File, prepare charts, and perform assigned data entry.
  • Perform office opening and closing procedures.
  • When required, install and remove electronic monitoring equipment on participants and forward documentation to the appropriate agencies and the company monitoring center.
  • Clean electronic home monitoring equipment when required.
  • Perform other duties as assigned.

Desired Qualifications

  • College coursework in Human Services or a business discipline.
  • Six months of Human Services field experience providing direct participant services.
  • Six months of experience working with minority populations.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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