House Manager

Description

Lead With Purpose. Make a Difference Every Day!

At New Purpose, we believe every individual deserves the opportunity to live a meaningful, independent, and fulfilling life. As a Home Manager, you will play a critical leadership role in ensuring individuals with intellectual and developmental disabilities receive exceptional residential support in a safe, compliant, and person-centered environment.

This position combines leadership, quality assurance, staff development, and direct support oversight. The Home Manager is responsible for leading a team of Direct Support Professionals (DSPs), maintaining a survey-ready home, ensuring regulatory compliance, and promoting positive outcomes for the people we support.

If you are a compassionate leader who is passionate about developing teams, ensuring quality services, and making a lasting impact in the lives of others, we invite you to join our team.

Position Summary

The Home Manager oversees the daily operations of a residential home serving individuals with intellectual and developmental disabilities. This role ensures compliance with organizational policies, Tennessee state regulations, DDA requirements, and quality assurance standards while providing leadership, training, and support to Direct Support Professionals.

The Home Manager is responsible for maintaining a safe, organized, and audit-ready environment, supporting staff development, monitoring documentation, and ensuring continuity of care through effective staffing management.

Why Join New Purpose?

We offer:

• Competitive salary
• Paid training and certifications
• Professional development opportunities
• Leadership growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package for eligible employees
• Paid time off and holidays
• Retirement plan participation
• Meaningful work that positively impacts lives every day

What You'll Do

• Lead, coach, and develop a team of Direct Support Professionals (DSPs) to provide high-quality, person-centered support.
• Oversee staff onboarding, training, performance evaluations, and ongoing professional development.
• Review documentation and conduct audits to ensure compliance with agency policies, DDA standards, state regulations, and quality assurance requirements.
• Maintain a safe, clean, organized, and survey-ready home environment through routine inspections, fire drills, emergency preparedness activities, and risk management.
• Monitor training requirements, certifications, and competency records to ensure staff remain qualified and prepared.
• Facilitate team meetings, promote effective communication, and provide timely coaching, recognition, and corrective action when needed.
• Manage staffing schedules and ensure adequate coverage to meet the needs of individuals supported.
• Personally cover shifts when staff absences occur to ensure the safety and continuity of care.
• Coordinate coverage for all call-outs and staffing shortages to maintain required supervision and support levels.
• Maintain 24/7 cell phone accessibility and provide emergency coverage at the direction of management.

What a Typical Day May Look Like

No two days are exactly alike, but a typical day may include:

• Reviewing staff documentation and ensuring compliance standards are met
• Conducting staff coaching, onboarding, or training sessions
• Completing home inspections and safety checks
• Auditing records and preparing for regulatory reviews
• Meeting with DSPs to discuss individual support needs
• Addressing staffing challenges and scheduling coverage
• Supporting individuals receiving services as needed
• Leading team meetings and recognizing employee achievements

Who We're Looking For

You may be a great fit if you:

• Are passionate about serving individuals with intellectual and developmental disabilities
• Have strong leadership and team-development skills
• Enjoy mentoring and supporting employees
• Thrive in a fast-paced and dynamic environment Are highly organized and detail-oriented
• Can effectively manage compliance requirements and documentation
• Remain calm and professional during challenging situations
• Are flexible, dependable, and solution-focused
• Have excellent communication and problem-solving abilities

Requirements

• High School Diploma or GED
• 2+ years of related experience, including supervisory experience
• Valid driver's license and acceptable driving record
• Ability to pass required background checks and drug screening
• Adult CPR certification is required for this position. If you do not currently hold a valid Adult CPR certification, training can be arranged; however, certification must be obtained within 30 days of employment.
• Strong communication, documentation, and leadership skills
• Ability to work a flexible schedule and provide coverage as needed
• Ability to complete required training and obtain Medication Administration Certification within 90 days
• Experience supporting individuals with intellectual and developmental disabilities preferred

Ready to Lead With Purpose? Join a team dedicated to empowering individuals to live their best lives while building a rewarding leadership career of your own.

Apply today and become part of the New Purpose family!