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Markel Group

Three-engine financial holding: insurance, investments, ventures

Workplace Resources Associate

Administrative Support +1Confirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of 2 years of customer service experience is required.
  • A proven record of reliability, including strong attendance and job stability, is required.
  • Proficiency in computer applications, strong written communication, and multitasking skills are required.
  • The ability to work in a high-volume, fast-paced environment is required.
  • The ability to work independently with minimal supervision is required.
  • A positive, professional demeanor and commitment to delivering excellent customer service are required.
  • U.S. work authorization is required; visa sponsorship is not available now or in the future.

Responsibilities

  • Manage front-facing communications by answering and directing incoming calls, greeting associates, clients, and visitors, notifying appropriate recipients of communications, and ensuring a professional and positive experience.
  • Process and distribute incoming mail, coordinate package pick-ups and deliveries, review and process new submissions accurately and efficiently, and support meetings through conference room setup and coordination.
  • Provide front office and facilities support, including assisting vendors and regularly monitoring building conditions such as lighting and common areas.
  • Coordinate associate moves, manage workstation nameplates, and maintain reception coverage.
  • Manage incoming and outgoing mail and packages, including distribution through FedEx, UPS, USPS, and DHL; verify addresses, create shipping labels, and research missing information using internal systems.
  • Process check, premium finance, and claims documentation by preparing and routing materials for scanning and retention in accordance with company standards.
  • Schedule meetings, coordinate conference room setups, order catering, assist with travel arrangements, and, in some locations, manage corporate housing logistics.
  • Process facilities-related invoices, respond to ServiceNow tickets, and proactively order supplies to avoid workflow disruptions.
  • Manage security access and badging, including tracking visitor badges, coordinating keycard replacements, and submitting new employee access requests.
  • Maintain records and file systems using tools such as Iron Mountain and OnBase, ensuring proper retention, organization, and retrieval of documents.
  • Recommend process enhancements, maintain familiarity with office equipment, and cross-train to provide team coverage as needed.

Desired Qualifications

  • Some college is preferred.

About the Company

Markel Group

Three-engine financial holding: insurance, investments, ventures

Markel Group operates as a financial holding company with a three-engine model: specialty insurance, investments, and Markel Ventures (a portfolio of non-insurance businesses). Specialty insurance focuses on hard-to-place or niche risks, underwriting and managing risk through its insurance subsidiaries. Profits from the insurance businesses are reinvested into investments and into acquiring and holding profitable non-insurance companies, creating a diversified, resilient enterprise. The group’s investment engine uses generated earnings to fund external acquisitions and capital growth, while Markel Ventures builds a broad portfolio of long-term holdings in various industries. What sets Markel apart is its deliberate diversification across three connected engines and a long-term, capital-accumulation approach known as the

Company size
51-200
Company stage
IPO
Headquarters
Glen Allen, VA
Founded
1930

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