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University of Louisville

Research university in Louisville, KY

Assistant Director - Alumni Engagement

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in a related field, or an equivalent combination of education and experience.
  • Demonstrated proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, with the ability to create professional documents, manage calendars effectively, and perform data analysis.
  • Strong general computer skills, including file management, data entry, and use of common business software applications.
  • Ability to effectively use email platforms and virtual meeting software such as Microsoft Teams and Zoom for professional communication and collaboration.
  • Ability to maintain accurate electronic records and work with customer relationship management (CRM) systems.
  • Ability to learn and adapt quickly to new software platforms, systems, and digital tools.
  • Understanding of basic data security principles, including safe handling of sensitive information and adherence to organizational IT policies.
  • Ability to function in an environment of complexity, uncertainty, and change management.
  • Ability to uncover connections, networks, and interests among individuals and industry constituents.
  • Ability to handle multiple priorities in an organized fashion and communicate and interact effectively with internal and external constituents.
  • Ability to exercise sound judgment, integrity, initiative, and an appropriate professional attitude when working with colleagues, university representatives and partners, senior university officials, and volunteer leaders.

Responsibilities

  • Develop and implement strategies and activities to cultivate and maintain strong relationships with alumni, and coordinate the transfer of donor leads to appropriate development officers.
  • Use CRM data to strategically plan engagement efforts for assigned schools and colleges.
  • Develop and implement acknowledgement and recognition programs for alumni and donors as needed, in coordination with Donor Experience.
  • Coordinate the planning and execution of events that facilitate alumni and donor recognition and engagement, collaborating with the Dean’s Office, Development, Donor Experience, and the Alumni Office.
  • Coordinate and lead outreach and engagement efforts in coordination with the dean and Philanthropy & Alumni Engagement leadership.
  • Identify missing alumni information to enhance the CRM database.
  • Serve as liaison with current Alumni Councils, when applicable.
  • Collaborate with local and national alumni to identify opportunities for alumni involvement in assigned school or college programs, events, and volunteer opportunities.
  • Organize and coordinate alumni-focused events that support engagement and fundraising and provide strong alumni experiences connected with fundraising initiatives for the assigned school or college.
  • Identify and develop narratives highlighting alumni success stories, and coordinate with Philanthropy & Alumni Engagement and school or college communications and marketing specialists to share them broadly as needed.
  • Meet individually with alumni and donors to expand engagement opportunities with the assigned school or college.
  • Coordinate events and support interactions and communications with alumni in coordination with Philanthropy & Alumni Engagement events, Communications and Marketing, and Donor Experience; use CRM to build and track engagement events.
  • Use CRM to track all interactions and engagement with alumni and donors.
  • Meet annual metrics through individual visits, programming, and events aligned with dean and university priorities and strategic plans, securing volunteers for impactful and mutually beneficial roles.
  • Meet regularly with the dean or other leadership, in collaboration with assigned development colleagues, to review engagement plans and identify targeted outreach using key data points.
  • Advise university and departmental leadership on opportunities to participate in specific engagement events and programming with top alumni volunteers.
  • Assist with special projects as outlined by the Senior Director of Alumni Engagement.

About the Company

University of Louisville

Research university in Louisville, KY

University of Louisville is a public metropolitan research university in Louisville, Kentucky. It offers undergraduate, graduate, doctoral, and professional programs through its schools and colleges.

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