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Full-Time

Fraud and Risk Strategy Analyst

Posted on 7/29/2024

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Mid

London, UK

Requires onsite presence at Cannon Bridge House in London, UK for hybrid work arrangement.

Category
Strategy Development
Business & Strategy
Required Skills
SQL
Looker
Data Analysis
Requirements
  • 3+ Years of experience in Data analysis
  • Data querying, wrangling and transformation / SQL knowledge
  • Data visualisation and presentation skills using any BI tools (Looker preferred)
  • Effective at resolving problems
  • Curiosity to learn and develop in the fraud domain
  • Prior experience working at a tech company
  • Individual contributor background
  • Prior experience in fraud/abuse analytics domain is preferred
Responsibilities
  • Work directly with business and tech stakeholders to translate questions and hypotheses into structured analysis
  • Effectively translate data into actionable insights and communicate them to key stakeholders and senior leadership
  • Define, measure and track success metrics for changes to fraud controls
  • Design and influence operational best practices for reporting and analytics
  • Create, build, and maintain necessary documentation
  • Identify areas of opportunity for automation
  • Participate in quarterly and strategic planning discussions

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps improve their public image and strengthen community relationships.

Company Stage

Series H

Total Funding

$2.2B

Headquarters

London, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

5%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's diverse restaurant partnerships, ranging from fast food to high-end eateries, offer customers a wide array of dining options.
  • The launch of exclusive services like Plus Diamond and VIP schemes aims to attract high-spending customers, potentially increasing revenue.
  • Collaborations like the 'Hydration Station' initiative with Humantra show Deliveroo's commitment to rider welfare, which can improve rider satisfaction and retention.

What critics are saying

  • The food delivery market is highly competitive, with major players like DoorDash and Delivery Hero posing significant threats.
  • Recent financial losses and a 'sell' rating from Shore Capital indicate potential financial instability and investor skepticism.

What makes Deliveroo unique

  • Deliveroo's three-sided marketplace model efficiently connects customers, restaurants, and delivery riders, providing a seamless and integrated service.
  • The company's subscription service, Deliveroo Plus, offers unlimited free delivery, enhancing customer loyalty and providing a steady revenue stream.
  • Deliveroo's involvement in community initiatives, such as providing free meals to NHS workers, strengthens its public image and community ties.

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