Sky Handling Partner

Airside Control Supervisor - Acs

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeDublin, IrelandNo salary listedIn-person

About the Job

Requirements

At least one year of experience as a flight dispatcher.
Ability to work well under pressure.
Ability to perform at a strategic management level.
Organisational skills and attention to detail.
Leadership skills and a positive, winning attitude.
Interpersonal skills.
Ability to work cost-efficiently and understand financial guidelines.
Flexibility to work unsocial hours.
Safety and security awareness.
Computer literacy.

Responsibilities

Liaise with tow drivers, coach drivers, toilet service agents, and water service agents to coordinate duties where necessary.
Supervise FTC staff on shift, including punctuality, break recording, and professional conduct.
Ensure staff return after allocated duties to review Skylynx and receive further assignments as needed.
Brief staff daily before the commencement of their shift.
Maintain control of information and update AOS.
Liaise with the POD regarding daily stand-allocation information.
Communicate operational changes to relevant parties through the Flight Information System, telephone, and telex.
Monitor and action ground-to-air communications, phone calls, SITA messages, and emails.
Ensure FTC staff complete load sheets manually or automatically.
Ensure staff reporting for shifts are aware of and sign off on new issuances in memo books.
Ensure third-party handlers and suppliers, including crews, catering, engineering, and fuellers, provide services on time.
Ensure electric Charlattes are charged at the start of early shifts and end of late shifts.
Ensure Skylynx is used for FTC allocation and flight details are entered according to procedure.
Obtain reports from involved parties when delays occur and pass them to the ADO and DM.
Ensure daily and monthly paperwork is accurately completed, filed, and archived.
Ensure agents reporting to work wear the correct uniform and provided personal protective equipment.
Monitor Aomis and communicate changes to staff.
Maintain professional contact with company departments and customers to support smooth operations.
Keep Airside Duty Officers and Duty Managers informed about daily operations, potential delays, and anticipated difficulties so contingency plans can be arranged.
Review FTC allocations three days in advance and communicate changes to the Airside Control Manager.
Use the compliance caution system as appropriate to address safety and procedural breaches.
Record and communicate additional services, including handling for third parties.
Ensure radios, tablets, and other issued software or equipment are signed in and out and signed off by the supervisor on duty.
Use 3D tracking to locate ground support equipment and ensure its correct use.
Communicate toilet and water service requests to agents and release them in good time to retrieve trucks and perform servicing.
Complete daily Airside Control Supervisor checklists.
Perform other duties as assigned.

Desired Qualifications

Delta experience.
Previous professional aviation experience.

Airside Control Supervisor - ACS

Sky Handling Partner · Dublin Airport, Ireland · Full-time · Posted 2026-04-15

Workplace: on_site

Department: Load Controller

Description

Role: To perform the main tasks outlined in a professional and courteous manner, focusing on delivering the highest standard of safety and customer service.

Reporting to: Station Load Control Department Manager

Main Tasks:

Desk Duties

Liaise with tow driver, coach driver, toilet service agent and water service agent to cover these specific duties where necessary.
Ensure efficient supervision of all FTC staff on shift regarding punctuality, recording of breaks and professional attitude
Supervisor is to ensure all staff report back after allocated duties for review of Sky lynx and any other duties that may need to be assigned.
Ensure to give a daily brief to staff before the commencement of their shift
Maintain control of information and update of AOS
Liaise with the POD regarding required information for stand allocation on a daily basis
Communicate any operational changes to all interested parties via Flight Information System, telephone, telex
Ensure that ground to air communication, phone calls, Sita Messages and emails are constantly monitored and actioned accordingly
Ensure the completion of load sheets, manual or automated by FTC’s
Ensure staff reporting for shift are aware and review memo books for sign off on new issuances.
Ensuring the following 3rd Party handlers provide services to us in a timely manner: Crews, Catering, Engineering, Fuellers and any other suppliers.
Ensure all electric Charlattes are on charge at the start of each early shift and the end of every late shift.
Skylynx to be fully utilised for FTC allocating and check to ensure flight details are entered as per procedure
If a delay is incurred, Reports need to be sought from involved parties and passed to ADO,DM
Ensure all daily/monthly paperwork is accurately completed, filed and archived as required
On staff reporting to work, agents need to be wearing the correct issue of uniform and PPE provided
To monitor Aomis and communicate changes to staff.
To maintain contact in a professional manner with other departments within in the company and also to our customers to ensure a smooth operation.
Airside Duty Officers and Duty Managers must be kept informed of the daily operation, report any possible delays or envisaged difficulties in advance so that contingency plans can be put in place in advance.
Allocations for the FTC must be reviewed -3 days in advance and changes communicated to Airside Control Manager.
Utilise the compliance caution system as deemed necessary to deal with breaches of safety and procedure.
Additional services such as handling for 3rd parties (I.e. – Signature, Universal, Swissport, Menzies) must be recorded and communicated accordingly.
Radios, tablets, any software that is issued to personnel, must be signed in and out accordingly and signed off by supervisor on duty.
Utilisation of 3D tracking in order to locate GSE and to ensure its correct use.
Toilet and Water Service requests must be communicated to agents on duty and they must be released in good time to retrieve truck and perform such servicing.
Completion of daily check lists for Airside Control Supervisor.
Other Duties may be assigned from time to time.

Requirements

Key Performance Indicators

At least one-year experience as a flight dispatcher.
Delta experience desirable.
Ability to work well under pressure.
Ability to perform at a Strategic Management Level.
Excellent Organisational Skills and attention to detail.
Excellent Leadership Skills, positive and winning attitude.
Excellent Interpersonal Skills.
Ability to be cost-efficient and to understand financial guidelines.
Flexibility and ability to work unsocial hours.
Safety / Security Awareness.
Previous professional aviation experience desirable.
Computer literacy essential.

Benefits

Contract: Full-time Permanent

Salary: DOE

Location: On-site

Apply

Apply at Sky Handling Partner

About the Company

Sky Handling Partner

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Sky Handling Partner

See more jobs