Community Co-op

Salary Range: 24 to 25 (Currency: CAD) (Pay period: per-hour-wage)

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games.

Reporting to the Lead Community Manager, the Community Co-op will work closely with the Community and cross functional Marketing teams to learn to implement influential community and social media strategies. They will support both Community and  Social Media pipelines to ensure a high-quality output.

This is a 4-month position from January to April 2027. This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

Key Accountabilities

Community Strategy & Planning

• Collaborate with the Lead Community Manager and Community team to contribute to the development and execution of community strategies for various game and social media channels.
• Contribute ideas and assist in developing innovative plans, programs, and strategies to expand the reach of communication and community engagement efforts.
• Assist in the planning and executing of community projects, including online events and promotions, under the guidance of the Lead Community Manager.
• Collaborate with cross-functional teams and departments to contribute to the development and growth of the game brand under the guidance of the Lead Community Manager.

Content & Social Media

• Support the Community Team in ensuring that the content posted on Community and social media channels maintains a high level of quality, relevance and timeliness.
• Work closely with the Community and Creative Teams to drive the social media content pipeline, briefs, and help to ensure a steady stream of engaging content.
• Aid in or provide support for planning and executing boosting and promotion activities on various social media channels to increase visibility and engagement.
• Perform light image editing tasks for social media content, as needed, to maintain visual consistency and quality (video editing acumen a plus).

Reporting Impact & Performance Evaluation

• Support the evaluation and reporting of the impact and results of communications and community promotion efforts, working closely with the Lead Community Manager.
• Help generate meaningful and constructive reports on community sentiment and game feedback under the direction of the Lead Community Manager.
• Support in the management and evaluation of the performance and progression of official communication platforms, ensuring they are up to the desired standards.

Your background includes:

• Current enrolment in a post-secondary degree in a related field.
• 1+ years of experience (can be professional or volunteer), or strong personal interest with demonstrated projects in community management, social media management/marketing, or other public communication-related fields.
• Strong understanding of current social media trends and mobile game community trends.
• Ability to communicate effectively with mobile game communities.
• A passionate gamer with a strong understanding/experience in mobile games.
• Strong writing skills and practical experience in writing social media copy.
• Excellent communication skills, verbal and written, for internal and external business contacts  (including international).
• Good detail-oriented analytical and reporting skills.
• Self-motivated and able to develop new initiatives as well as manage multiple tasks with little supervision.
• Proficiency with Google Workspace.
• Knowledge of Marvel Contest of Champions a strong plus.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
Employee and Family Assistance Program: This program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
Cool spaces: Our offices are in Vancouver, Montreal, Los Angeles, and San Francisco. Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!
Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!