Office Manager - Workplace Services

Office Manager, Workplace Services 

Location: Austin, TX

Your Role 

The Office Manager, Workplace Services is the trusted on-site leader responsible for the strategic oversight and day-to-day management of workplace operations in a dynamic corporate office. Reporting to the Director, Corporate Services, this role ensures a consistent, high-quality experience for employees and visitors through operational excellence, hospitality-driven service, financial stewardship, relationship management, and proactive problem-solving. The Office Manager maintains a visible presence in the office Monday through Friday and balances strategic planning with hands-on execution. 

What you'll do 

• Lead Workplace Services operations, including reception, front desk service, facilities coordination, and office services, to provide a seamless and professional experience for employees and visitors. 
• Serve as the primary on-site leader Monday through Friday, supporting team members and maintaining consistent service standards across the office. 
• Champion a service-first, hospitality-driven culture and act as an approachable ambassador for Workplace Services, employee engagement, responsiveness, and continuous improvement. 
• Build trusted relationships with internal teams, leadership, building management, service providers, and other vendors to resolve issues and maintain high-quality service delivery. 
• Plan, coordinate, and execute office events, meetings, and large-scale gatherings in partnership with cross-functional teams and in alignment with company standards. 
• Own the Workplace Services budget, including monthly tracking, forecasting, annual planning, financial analysis, and recommendations to optimize spending and resource allocation. 
• Oversee vendor contracts, invoices, and expenses to support accuracy, accountability, cost efficiency, and effective vendor performance. 
• Lead office-related projects from planning through execution, managing priorities, timelines, objectives, space planning, workstation allocation, and office logistics. 
• Use workplace service platforms, financial systems, access management tools, Microsoft Office, and reporting tools to improve efficiency, reporting accuracy, and service delivery. 
• Operate with integrity, discretion, ownership, and accountability while proactively solving problems and delivering reliable results in a fast-paced environment. 

What you'll need 

• 5+ years of progressive office management or workplace services experience in a corporate environment. 
• Demonstrated experience managing budgets, forecasting, financial reporting, invoices, expenses, vendor contracts, and vendor relationships. 
• Proven experience planning and executing corporate events, meetings, initiatives, and large-scale gatherings. 
• Strong leadership skills, including experience guiding, coordinating, and supporting team members and front desk operations. 
• Advanced computer proficiency, including Microsoft Office and comfort using workplace management, service, financial, access management, and reporting systems. 
• Exceptional communication, interpersonal, organizational, and problem-solving skills, with the executive presence to build trust and credibility with leadership and stakeholders. 
• Ability to manage multiple competing priorities with accuracy, attention to detail, sound judgment, and a balance of strategic thinking and hands-on execution. 
• A customer-focused, proactive, and solutions-oriented approach with a commitment to hospitality, responsiveness, and continuous improvement. 
• A professional, dependable, resourceful, friendly, and approachable style, with the ability to thrive in a fast-paced, service-oriented environment. 
• High integrity, discretion, ownership, accountability, and a consistent commitment to excellent outcomes. 

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our team 

Administration and Office Support

Our Administration and Office Support team is crucial to the smooth running of our business. They collaborate with different teams to help organize schedules and support their colleagues with presentations, project prep-work and much more.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.