Director of Nursing - Hospice House

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Company: Redcrest Hospice House

Schedule: Monday- Friday | 8:00 AM-4:30 PM | No weekends or Holidays

Location: Redcrest Hospice House in Bloomington, IN

SUMMARY 

The Director, Nursing Hospice (DON) assumes ultimate accountability and leadership for the assessment of the patient condition and plan of care. They may perform Clinical Manager duties and back up to the Executive Director (ED), as needed. The DON provides oversight for case management, clinical care and is responsible for coordination all clinical disciplines involved in providing quality, cost-effective and billable care through direct care and supervision of care under the direction of the physician. The DON provides direct supervision to field staff and internal clinical support functions to achieve clinical excellence outcomes, regulatory compliance, patient and employee satisfaction, in a fiscally responsible manner. The DON understands and practices all legal and company rules and regulations.  

KEY RESPONSIBILITIES 

• Oversees the overall clinical process for quality patient care from admission to discharge 

• Directly supervises the clinical staff, all disciplines who provide direct patient care, and the internal clinical support teams regarding day-to-day patient activities, clinical issues and concerns 

• Interaction with individuals (internal clinical teams, patient family member, physician, etc.) as applicable via phone, email and/or face to face concerning patient care 

• Organize and allocate clinical staff to carry out the activities necessary to accomplish program objectives 

• Assumes accountability for documentation and clinical charting practices in accordance with agency protocol and Medicare/Federal /State guidelines 

• Assists with the intake, referral and admission process as needed including but not limited to record review 

• Implement policy, procedures and quality improvement programs in the field 

• Monitors patient trends and outcomes through leadership of QAPI program 

• Monitor data submitted to Medicare for accuracy and implements corrections as warranted  

• Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of the latest trends in field of expertise 

• Supports the selection of field staff 

• Assists with the on-boarding of new hires as well as on-going mentoring of employees to facilitate staff retention 

• Supervises field staff and clinical support and training staff with consistency and clarity of expectations 

• Performs audits, reports and analysis of reports related to the hospice organization 

• Oversees QAPI program 

• Ensures resolution of pertinent staff issues 

• Works closely with Care Integration partners to engage community through clinical leadership 

• Completes yearly evaluations in an accurate and timely manner 

• Performs coaching, counseling and discipline as needed 

• Maintains timely and accurate documentation of all aspects of quality tracking and employee coaching, discipline and education 

• Maintains a professional appearance and Cultural Fit as a representative of the company 

• Understands and practices agency policies and procedures 

• Other duties as assigned 

• Clinical Manager and Executive Director back up as needed  

MANAGEMENT RESPONSIBILITIES 

• Interviewing, hiring, training and termination of department personnel. 

• Provides consistent coaching and provides challenge and opportunity to direct reports.  

• Supervises direct reports with consistency and clarity of expectations. 

• Completes yearly evaluations in an accurate and timely manner.  

• Performs coaching, counseling and discipline as needed.  

• Works with direct reports to ensure employee satisfaction and resolution of issues and concerns. 

• Conducts employee performance reviews. 

QUALIFICATIONS 

• This position requires a Registered Nurse in the state of employment 

• A minimum of one year of supervisory or administrative experience in hospice, or related health programs 

• Expertise and Hospice background for multiple sites preferred 

• Knowledge of guidelines governing hospice agencies 

• Able to handle financial reports and understand direct cost controls 

• Ability to create positive impressions and maintain effective communication with a variety of people 

• Knowledgeable on nursing best practices 

• Ability to identify a situation and handle it with the best possible solution 

• Detail-oriented and observant 

• Strong ability to multi-task and be adaptable as priorities change throughout the day 

• Operational knowledge of system software including but not limited to: EMR, PDA’s, payroll, Microsoft Office & Outlook preferred 

EDUCATION AND CREDENTIALS 

• This position requires a Registered Nurse in the state of employment 

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.