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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Deli Clerk

Checkout & Customer ServicePosted on Nov 8
Part-timeBrooklyn, NY, USA$18.75 - $22.97In-person

About the Job

Requirements

  • Work experience in a deli department is preferred, but not required.
  • Prior experience operating manual or power slicers and scales is preferred, but not required.
  • Knowledge of deli products is preferred, but not required.
  • Applicants must be at least 18 years of age.
  • The role requires frequent movement on hard surfaces and may involve bending, handling, pulling, reaching, or stooping.
  • The role frequently requires lifting up to 50 pounds and may require assistance with heavier or awkward objects exceeding 50 pounds.
  • The role involves frequent exposure to temperature extremes from freezers, ovens, or coolers, and may involve frequent exposure to cleaning agents.

Responsibilities

  • Provide high-level customer service to members, answer questions, recommend deli items, answer member calls, and take special orders.
  • Slice, package, and weigh deli products, including cheeses and meats; help members select products; sample products to support purchasing decisions; and prepare and package special orders and party trays.
  • Receive and inspect deli shipments, and display, stock, rotate, and store products according to food safety, freshness, and handling policies and procedures.
  • Ensure products are fresh and meet company quality standards, check daily for out-of-date products, and follow product salvage policies and procedures.
  • Maintain a wide variety of products on deli cooler shelves and in display cases, and stock and rotate deli items as needed.
  • Operate and handle deli equipment according to safety policies and procedures.
  • Clean and sanitize deli equipment and food surfaces throughout the department, including rotisserie ovens, cooking utensils, refrigerated cases, and the deli cooler.
  • Ensure scale systems are working and items are weighed and priced accurately.
  • Maintain club policies and procedures.
  • Perform other assigned duties, including working in other departments as needed.
  • Maintain regular, predictable, and full attendance.
  • Carry out assigned job functions and responsibilities, and support the application of club policies, procedures, and compliance.
  • Act honestly and with integrity, keep members in mind when addressing concerns, and escalate concerns as appropriate.
  • Help ensure a safe and positive environment for members and team members.
  • Support inclusion and diversity by working collaboratively and respectfully with the team to achieve goals.
  • Work efficiently and adapt to changing conditions.
  • Maintain a friendly and positive attitude.
  • Deliver service excellence through all points of member contact, resolve and de-escalate concerns, and support a safe and positive member experience.
  • Follow daily GOLD Member Standards: Greet, Anticipate, Appreciate; and deliver fast, friendly, full, fresh, and clean service.
  • Work as a team to meet daily GOLD club standards, including stocking items, executing promotional plans, maintaining visible and accurate signage, and keeping the club clean and organized.
  • Understand how to access and read production or financial performance reports for the department, and understand how consistent execution can positively affect the business.

Desired Qualifications

  • Work experience in a deli department.
  • Prior experience operating manual or power slicers and scales.
  • Knowledge of deli products.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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