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Wells Fargo

Nationwide banking and financial services

Business Banker - Loan Originator

Retail & Commercial BankingPosted on Oct 27
Full-timeChicago, IL, USA

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements and related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards; candidates are subject to credit-report review and ongoing regulatory screening.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship deepening and new-client acquisition while delivering a client-centric experience.
  • Understand and offer Wells Fargo financial solutions and digital services to business clients, use available tools, and provide tailored recommendations as a product expert.
  • Analyze each client's operations, goals, and financial needs to provide tailored recommendations aligned with their objectives and applicable policies and procedures.
  • Advise clients on a full range of products and services, including business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small-business customer base; collaborate across internal banking channels to support business owners and develop the full client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate terms for dwelling-secured transactions.
  • Meet ongoing regulatory requirements for Loan Originator positions, including additional screening when necessary.
  • Follow applicable risk programs, Wells Fargo policies and procedures, risk and compliance obligations, and escalation and remediation processes; monitor, identify, and escalate risks and make risk decisions consistent with applicable requirements.

Desired Qualifications

  • At least 2 years of business relationship management and acquisition experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Knowledge and understanding of a book of business.
  • Business acumen applied to financial-services consultation for small-business customers.
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
  • Customer-service focus and experience handling complex transactions across multiple systems.
  • Experience developing partnerships and collaborating with other business and functional areas.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Strong prospecting, sales, negotiation, and influence skills.
  • Business development experience.
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • High motivation and ability to meet team objectives while maintaining individual performance.
  • Experience mentoring and peer coaching others.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • An established network in the local market.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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