Full-Time

Nurse Specialist

Health Plan Operations

Posted on 11/15/2024

Gravie

Gravie

201-500 employees

Health benefits and insurance solutions provider

Financial Services
Healthcare

Senior

Remote in USA

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • Bachelor’s degree in nursing
  • Active RN or NP license in the state hired.
  • Experienced with health plan operations, preferably with a third-party administrator (TPA) or health plan.
  • 5+ years’ experience in nursing
  • 3+ years’ experience with UM and/or medical record reviews
  • Exceptional verbal and written communication skills
  • Demonstrated customer service, communication, and organizational skills
  • Ability to work independently, prioritize effectively, and make sound decisions.
Responsibilities
  • Be a key lead to collaborate and bridge the clinical team and health plan operations team to guide care for members and assist with applying benefits according to plan language.
  • Utilize your clinical experience in a collaborative way to assess appropriateness of treatment plans, apply evidenced based standards, and build SOPs where appropriate.
  • Monitor, evaluate, and coordinate options to facilitate appropriate benefits for members.
  • Gather and assess clinical information through medical records, case management, and other source information to apply appropriate clinical judgment for benefits coverage.
  • Experience with and a depth of understanding of medical policies so you can help create and standardize operations for medical policies at Gravie.
  • Deep understanding of Transition of Care, Continuity of Care, utilization management (UM), Prior Authorizations (PAs), Medical Necessity, appeals, claims reviews, gap exceptions, and application of benefits.
  • Lend expertise across the company to consult and provide administration support of UM, PAs, medical necessity, and appeal functions.
  • Review pre-certification lists for holistic Utilization Management.
  • Work with network Utilization Management/Case Management vendors to reduce errors and improve accuracy for both member and provider experience.
  • Use your experience and understanding of Fraud, Waste, and Abuse to perform internal audits of claims and suggest policies and procedures to reduce this risk.
  • Understand and suggest cost containment opportunities and strategies.
  • Think critically about plan language to clarify coverage and make the member journey as seamless as possible.
  • Bring together data and work directly with our Clinical Analytics and Reporting teams to give summaries of work being done and opportunities to intervene and improve.
  • Combine your experience of evidenced based practice with being innovative to drive new solutions for the best member experience.
  • Create effective relationships, listen, communicate and be a helpful team member across the organization.

Gravie offers health benefits through its Comfort plan, which has no deductible and no copays for most common healthcare services, making it easier for members to access care without unexpected costs. The company also provides Gravie Pay, allowing members to pay for healthcare expenses interest-free. Gravie's focus on small to midsize businesses helps employers save on premiums compared to traditional plans, and the high retention rate indicates that many employees choose to stay with the Comfort plan. The goal is to simplify health benefits and reduce the financial burden of healthcare.

Company Stage

N/A

Total Funding

$333.3M

Headquarters

Minneapolis, Minnesota

Founded

2013

Growth & Insights
Headcount

6 month growth

11%

1 year growth

23%

2 year growth

107%
Simplify Jobs

Simplify's Take

What believers are saying

  • Gravie's recent $179 million equity investment from General Atlantic and others indicates strong financial backing and growth potential.
  • The high retention rate and reported cost savings for both employers and employees suggest a highly satisfied customer base.
  • The addition of experienced executives like Ken Paulus and Andrew Reeves to the board and leadership team strengthens Gravie's strategic direction and industry expertise.

What critics are saying

  • The health insurance market is highly competitive, and Gravie must continuously innovate to maintain its edge.
  • The company's rapid growth and numerous new hires could lead to integration challenges and potential operational inefficiencies.

What makes Gravie unique

  • Gravie's Comfort plan eliminates deductibles and copays for most common healthcare services, a stark contrast to traditional health plans.
  • The inclusion of virtual musculoskeletal and mental health care services sets Gravie apart in the health benefits market.
  • Gravie Pay offers an interest-free payment solution, further reducing the financial burden on members, unlike many competitors.

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