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Delivery Hero

Global online food delivery marketplace

Rider Senior Supervisor

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeAntalya, TürkiyeNo salary listedIn-person

About the Job

Requirements

  • Graduated from an associate or bachelor's program at a university.
  • Experience in logistics field operations.
  • Proficiency in Microsoft Office, especially Excel.
  • Ability to plan and track work.
  • Strong communication, persuasion, and problem-solving skills.
  • A Class B driver's license; SRC and psychotechnical certificates are preferred.
  • Ability to adapt to flexible working hours and a demanding work pace.

Responsibilities

  • Be responsible for field 3PL and FL courier operations.
  • Coordinate with central teams and track courier retention and compliance processes.
  • Conduct field courier inspections.
  • Organize couriers' working hours according to regional needs.
  • Support finding couriers in regions based on courier staffing needs.
  • Track onboarding processes for couriers starting work in the region.
  • Track and control courier equipment and inventory processes.
  • Periodically monitor performance metrics for assigned regions and take action when needed.

Desired Qualifications

  • Experience in courier operations is preferred.
  • SRC and psychotechnical certificates are preferred.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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