Dallas County

Texas county government

Clerk 3

Office Clerical & RecordsPosted on Nov 9

Full-timeDallas, TX, USA$18.87 - $23.21In-person

About the Job

Requirements

Graduate from an accredited high school or GED program.
Have three years of job-related experience, or 45 hours of college, or a combination of the two.
Be able to type 35 words per minute or 70 keystrokes per minute and use computer applications and standard word-processing software.
Pass one or more position-specific skills tests, which may include 10-key, coding, data entry, filing, grammar, math, Microsoft Excel, Microsoft Word, proofreading, spelling, sorting, or timed typing.
Understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships and customer service with County employees and the public.
Be able to sit, walk, and/or stand for prolonged periods as required and lift files, boxes, and copies weighing up to 25 pounds unassisted.

Responsibilities

Perform complex support tasks, including processing documents, drafting routine correspondence, resolving questions and problems, providing information, researching files and records, and assisting with training Level I and Level II clerks.
Work within established policies and procedures under minimum supervision.
Resolve problems and respond to inquiries from Level I and Level II clerks, customers, and other entities.
Review, validate, and process complex documents, data, reports, and other materials requiring specialized knowledge.
Collect, input, and reconcile data, funds, or inventories and prepare appropriate reports.
Use department-specific and county-wide computer systems for data access, input, retrieval, purchasing, and inventory tasks.
Assist the supervisor with staff training and quality control to ensure compliance with policies and procedures, as needed.
Maintain files and records and release information in accordance with County policies and procedures while preserving confidentiality.
Perform other duties as assigned.

Desired Qualifications

Experience in a customer service environment.

Performs a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision. Education, Experience and Training:
Graduation from an accredited high school/GED program. Three (3) years job related experience or 45 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities:
Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Physical/Environmental Requirements:
May require prolonged sitting, walking and/or standing and ability to lift files, boxes, and copies up to 25 lbs. unassisted.1. Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.

2. Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.

3. Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.

4. Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc..

5. May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.

6. Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.

7. Performs other duties as assigned.

Minimum Salary: 18.87

Maximum Salary: 23.21

About the Company

Dallas County

Texas county government

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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