UX Designer

At Neighbor, we’re building the largest hyperlocal marketplace the world has ever seen. We’ve raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace is already flourishing in all 50 states and we’re just getting started!

About the Role

Neighbor is a two-sided marketplace for self storage and vehicle storage. Hosts list everything from garages and driveways to RV pads and commercial facility units, and renters compare options, book, and manage reservations through Neighbor’s website and apps.

You’ll report directly to a Co-Founder and our VP of Product & Design, and you’ll set the bar for design craft across the company. That means mentoring Neighbor’s other designers, shaping product direction with PMs and engineers from the first sketch, and making sure real renter insight reaches every team. Renters on Neighbor compare everything from storage facility units to neighborhood garages and RV pads. Helping them choose with confidence is a hard design problem, and solving it moves the business directly.

This role is based in our Lehi, Utah office, in person Tuesday through Friday, with the option to work from home on Mondays.

Primary Responsibilities

Own end-to-end design across iOS, Android, and responsive web, from problem framing through ship and measurement
Run renter and host research (interviews, usability tests, session and funnel reviews) and turn it into recommendations the team acts on
Study how competitors and adjacent marketplaces solve similar problems, and design to differentiate rather than imitate
Co-define success metrics with PM and Eng, design experiments, and iterate on what the data shows
Align early with wireframes and prototypes (including AI and code-assisted) so ideas get in front of users in days, not weeks
Design trust and clarity into every surface: pricing, photos, reviews, access details, and host and renter information
Cover the full journey: every state, edge case, and platform convention, so defects rarely reach production
Evolve the Neighbor design and brand system so every surface feels like one product
Mentor Neighbor’s designers through critique, pairing, and hands-on feedback

Qualifications

Required
1+ years of product design (UX/UI), with shipped work on native iOS, Android, and responsive web
A portfolio showing consumer flows you owned end to end and the results they drove
Excellent visual and interaction craft suited to a consumer marketplace
You plan and run your own interviews and usability tests
You read funnels and A/B results and use them to make design decisions
Expert in Figma, and you use AI tools regularly for research, exploration, and prototyping
A clear writer and presenter who can defend a decision to a co-founder or an engineer
You own outcomes, not just tasks, and you actively seek hard feedback and act on it
Able to work in our Lehi, Utah office Tuesday through Friday (remote work isn’t an option for this role)
Preferred
Experience with two-sided marketplaces, e-commerce, or travel and booking products
Has mentored designers or led design for a team
Has built or scaled a design system
Startup experience, or time as a solo designer who owned the whole problem
Comfortable building working prototypes in code or with AI coding tools

Benefits

Stock options
Medical, dental, and vision insurance
Generous PTO
11 paid company holidays
401(k) plan
Infant care leave
On-site gym/showers open 24/7