Director – Systems & Platform Integration

Job Description

You will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact

The Director, Systems & Platform Integration will lead FCC’s capability for connecting the systems, platforms, vendors, services, and data flows that support Fidelity Clearing Canada’s business. FCC operates in a regulated clearing and brokerage environment serving introducing brokers, portfolio managers, and institutional/intermediary clients. This role owns the integration layer across FCC’s APIs, services, messages, files, data interfaces, vendor/client platform connections, workflows, reporting, operations, and enterprise services, while aligning with Fidelity Canada, FIL, and broader enterprise standards where relevant.

• Integrate clients, platforms, vendors, enterprise services, APIs, messages, files, and data feeds securely and reliably.
• Keep FCC’s clearing, brokerage, client, reporting, reconciliation, and operational flows auditable, monitored, recoverable, and ready for growth.
• Move FCC toward reusable integration standards, stronger automation, AI enablement, operational digitization, scalable platform capabilities, and alignment with Fidelity Canada, FIL, and FCC-specific needs.
• Provide senior client-facing leadership for organizations integrating with FCC, building trusted relationships with client technology and business representatives and ensuring that integration requirements, solution options, responsibilities, risks, timelines, testing, cutover readiness, and support expectations are clearly understood and effectively managed.
• Own a roadmap balancing modernization, workflow automation, AI enablement, operational digitization, enterprise integration, resiliency, risk reduction, cost, and delivery trade-offs.
• All direct reports have clear performance expectations, regular coaching, development plans, and succession or cross-training coverage for critical capabilities.

What We’re Looking For

• University degree in Computer Science, Software Engineering, Information Systems, Business Technology or a related discipline, or equivalent professional experience.
• 7+ years of technology management and leadership experience in financial services, clearing, brokerage, wealth, custody, banking, capital markets, or another regulated transaction-processing environment.
• Strong experience leading systems/platform integration, APIs, services, messaging, files, batch, data feeds, vendor connectivity, client-facing platform delivery, and modern integration platforms such as Solace, Boomi, Kafka, MuleSoft, IBM MQ/App Connect, AWS/Azure Integration Services, or similar tools.
• Demonstrated technical leadership in integration architecture, solution design, design reviews, non-functional requirements, production readiness, and technical risk decisions.
• Demonstrated experience in a client-facing leadership role, working directly with external clients and senior stakeholders
• Experience leading teams of architects, analysts, technical leads, integration specialists, etc.,

The Skill Set You Bring

• Experience using AI-assisted development, automation, analytics insight, developer productivity tooling, and enterprise integration capabilities is an asset
• Experience governing integration standards for service contracts, data mappings, API design, event flows, file exchanges, error handling, monitoring, logging, auditability, and support handoff.
• Strong understanding of Agile, DevOps, CI/CD, cloud-enabled architecture, production reliability, observability, incident/problem/change
• Technically credible and engineering-first - understands APIs, services, messages, files, event streaming, iPaaS, ESB, data flows, system dependencies, production support, architecture, standards, integration tools such as Solace, Boomi, Kafka, MuleSoft or similar platforms, automation, developer productivity, and technical risk.
• Understands clearing, brokerage, reporting, reconciliation, regulatory, service quality, and operational impacts.
• Architecturally minded, modernization oriented, and operationally disciplined - drives reusable standards, scalable integration capability, monitoring, controls, recoverability, cybersecurity, auditability, resilience, and production stability.
• Strong client-facing, relationship-management, presentation, and communication skills, with the credibility to lead technical discussions, explain trade-offs, resolve issues, and build confidence with clients, partners, and senior executives.
• Enterprise-aligned portfolio integrator - connects FCC priorities with Fidelity Canada, FIL, enterprise technology direction, modernization, AI enablement, operational digitization, and BAU stability.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements that vary based on role requirements
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team