Community Health Systems

Operates acute care hospitals nationwide

Personal Computer Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeAtlanta, MO, USANo salary listedIn-person

About the Job

Requirements

Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
Strong attention to details.
Ability to troubleshoot customer issues.
Ability to work independently and be a team player.
Ability to work in a fast-paced environment.
Excellent customer service skills.
Ability to solve technical problems quickly and efficiently.

Responsibilities

Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
Assists with troubleshooting software and network based issues.
Moves IS assets and coordinates all equipment moves with other service departments as needed.
Ensures information security by securely disposing of devices with local hard drives.
Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
Provides high quality customer service.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Desired Qualifications

Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
Certification in Certified Electronics Technician (CET) preferred
0-1 years of experience with hospital information systems preferred

Job Summary

The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

Essential Functions

Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
Assists with troubleshooting software and network based issues.
Moves IS assets and coordinates all equipment moves with other service departments as needed.
Ensures information security by securely disposing of devices with local hard drives.
Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
Provides high quality customer service.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
certification in Certified Electronics Technician (CET) preferred
0-1 years of experience with hospital information systems preferred

Knowledge, Skills and Abilities

Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
Strong attention to details.
Ability to troubleshoot customer issues.
Ability to work independently and be a team player.
Ability to work in a fast-paced environment.
Excellent customer service skills.
Ability to solve technical problems quickly and efficiently.

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Franklin, TN
Founded: 1985

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