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JP Morgan Chase

Runs a consumer bank and an investment bank

Experience Design - Vice President-Design Systems

Product DesignConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$142.5k - $205k /yrIn-person

About the Job

Requirements

  • At least 5 years of experience or equivalent expertise in user experience design, design systems, or similar roles.
  • Ability to work effectively in ambiguous and emerging product areas and define direction when requirements are unclear or evolving.
  • Strong planning, coordination, and program management skills, including managing intake workflows, stakeholder relationships, and cross-team logistics alongside experience strategy.
  • Experience designing for cross-platform iOS, Android, and Web environments, with a strong understanding of platform-specific capabilities and constraints.
  • Technical literacy in artificial intelligence and agentic experiences, including understanding how AI assistants, chatbots, and agent-driven workflows behave and translating these concepts into design requirements.
  • Experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
  • Ability to influence multiple stakeholder groups with competing priorities.

Responsibilities

  • Lead the intake and prioritization of agentic components and patterns into the design system, refining requirements, creating milestones, and coordinating delivery across teams.
  • Identify gaps in the design system's coverage of agentic experiences and propose enhancements to address them.
  • Translate agentic product requirements into reusable, cross-platform design system assets, including diagrams, wireframes, prototypes, and component specifications.
  • Coordinate and influence across teams to ensure the right stakeholders are engaged at the right time.
  • Model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion.
  • Analyze agentic experience trends, gather feedback from user research, and use data insights to inform design direction and optimize experiences across platforms and channels.

Desired Qualifications

  • Expertise in Figma, including advanced proficiency with components, variables, and auto layout.
  • Experience with conversation design, chatbot user experience, and/or multimodal interaction patterns.
  • Experience working within or alongside a design system team, contributing to component libraries, pattern documentation, or governance processes.
  • Experience incorporating artificial intelligence and agentic tools into design workflows, with measurable impact on quality, efficiency, or outcomes.
  • Excellent communication and presentation skills, including rationale and storytelling that persuades senior leaders or aligns multiple stakeholders.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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