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IHG

Global hotel company

Housekeeping Team Leader

Part-TimePosted on 10/21/2026
A$27.97 - A$41.96/hr
Mid
Australia
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Previous housekeeping experience, ideally in a hotel environment.
  • Strong attention to detail and time management skills.
  • A willingness to contribute to a positive working environment as a team player.
  • Excellent verbal and written communication skills, both within the department and with other teams.
  • A current police clearance that is not older than 6 months.
  • The ability to inspire passion, enthusiasm, and positivity in the team.
  • A commitment to delivering exceptional guest service and cleanliness.
  • Physical fitness and the ability to meet the physical demands of the job.
  • Availability to work a 7-day rotating roster, including weekends and public holidays.
  • Legal right to work in Australia on an ongoing basis and commitment to permanent employment.
Responsibilities
  • Assist in monitoring the daily operation of the housekeeping department, including overseeing duties assigned to staff and monitoring the cleanliness of all areas daily.
  • Maintain the presentation of guest rooms and public spaces and strive to maintain a cleanliness score above 80%.
  • Assist with onboarding and training new colleagues.
  • Report and log property issues, damage, and maintenance requests.
  • Assist with allocating rooms for rostered team members on shift.
  • Maintain accurate inventory of stock, guest supplies, and linens while minimising waste.
  • Address special requests from guests, VIPs, and repeat visitors.
  • Check rooms before they are made available to guests.
  • Assist the team with deep-cleaning projects and work in guest rooms or the laundry during busy periods.
  • Liaise with Front Office and Engineering teams.
Desired Qualifications
  • Previous experience as a Housekeeping Team Leader is highly regarded.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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