Full-Time

Collections Specialist

Confirmed live in the last 24 hours

The Trade Desk

The Trade Desk

1,001-5,000 employees

Demand-side platform for digital advertising

Data & Analytics
Consumer Software

Compensation Overview

$18.94 - $34.76Hourly

+ Stock-based Compensation + Sales-based Incentives

Junior

Ventura, CA, USA

Candidates must be residents of NY, CO, CA, and WA.

Category
Financial Accounting
Financial Analysis
Financial Planning
Accounting
Required Skills
Customer Service
Requirements
  • 1-2 years’ experience in a high volume, high-pressure, credit and collections role preferably within the ad-tech, tech and/or media industries
  • Studying towards a NCM or CICM qualification
  • Experience of working in a global collections team across different regions and currencies
  • Experience working with ERP systems, preferably Oracle Cloud
  • Previous experience working with debt management and collections software would be advantageous (e.g. FIS GetPaid)
  • Strong interpersonal and communication skills
  • Demonstrate good judgment and ability to prioritize and manage multiple responsibilities
  • Self-motivated with an analytical mindset and good numerical skills
  • Able to work in a highly effective manner with a wide variety of stakeholders
  • Able to manage a busy workload with conflicting priorities
  • Personable and approachable with a hands-on and can-do attitude
  • Strong customer service skills
  • Share corporate values of Openness, Grit, Agility, Vision, Generosity, and Full-Heartedness
Responsibilities
  • Collection calls and/or correspondence in a fast-paced goal-oriented collections department
  • Responsible for collections on assigned accounts – proactively contacting clients via telephone, email and written correspondence to achieve collection targets
  • Issue statements and copy invoices to clients when requested
  • Maintain a high level of understanding of the status of all accounts receivable ledger for each and every customer
  • Establish and maintain effective and cooperative working relationships with internal and external customers
  • Weekly and monthly reporting to Corporate Credit and Collections Manager
  • Work closely with the Associate Manager and Credit & Collections Manager providing timely updates on a weekly basis
  • Proactively resolve issues within assigned accounts in a timely manner
  • Escalation to management team when needed to accelerate the collection process
  • Preparation and processing of payment proposals, manual payments, customer refunds
  • Maintenance of client receivable ledgers processing account adjustments, small balance write-offs, customer reconciliations and credit memos
  • Ensure audit queries are answered in a timely manner
  • Support cash allocation by obtaining remittance advice to support the allocation of the clients payment
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics
  • Provide department cover when required

The Trade Desk operates a demand-side platform (DSP) that enables advertisers to buy digital advertising space automatically. Clients, including advertising agencies and direct advertisers, use this platform to manage and optimize their campaigns across various channels like display, social media, mobile, video, and connected TV. The platform utilizes real-time bidding (RTB), allowing advertisers to purchase ad impressions through live auctions that occur as web pages load. The Trade Desk distinguishes itself from competitors by providing advanced technology and data analytics, ensuring transparency in campaign measurement and reporting. This transparency allows clients to make informed decisions about their ad spending and improve campaign performance. The company's goal is to empower advertisers with the tools and insights needed to optimize their digital advertising efforts effectively.

Company Stage

IPO

Total Funding

$80.2M

Headquarters

Ventura, California

Founded

2009

Growth & Insights
Headcount

6 month growth

7%

1 year growth

15%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • The Trade Desk's innovative technologies like UID2 and OpenPath position it as a leader in the evolving digital advertising ecosystem.
  • Strategic partnerships with major players like Fox and LG Ad Solutions expand The Trade Desk's reach and influence in the market.
  • The company's focus on privacy-conscious solutions aligns with global regulatory trends, potentially attracting more clients concerned with data privacy.

What critics are saying

  • The competitive landscape includes giants like Google and Amazon, which could impact The Trade Desk's market share.
  • The reliance on partnerships for technology integration may pose risks if these partnerships falter or if partners develop competing solutions.

What makes The Trade Desk unique

  • The Trade Desk's Unified ID 2.0 (UID2) offers a privacy-conscious alternative to third-party cookies, setting it apart in the digital advertising landscape.
  • Their platform's transparency in measurement and reporting provides clients with unparalleled insights into campaign performance, unlike many competitors.
  • The Trade Desk's extensive partnerships, such as with Fox and Hightouch, enhance its capabilities in audience targeting and campaign measurement across multiple channels.

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