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Bank of Montreal

Runs Canadian and US banks for people and firms

Portfolio Assistant Co-op Intern

Wealth Management & Financial AdvisoryPosted on Nov 10
Internship · Winter 2027Brossard, QC, CanadaIn-person

About the Job

Requirements

  • Typically, candidates have 2 to 3 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
  • Advanced knowledge of investment processes and procedures.
  • Advanced knowledge of proprietary products and services to identify potential offerings that meet client needs and advise team members.
  • Relevant investment industry licensing for the designated jurisdiction or portfolio.
  • Specialized knowledge.
  • Good verbal and written communication skills.
  • Good organizational skills.
  • Good collaboration and team skills.
  • Good analytical and problem-solving skills.
  • Fluency in French and English to support clients and team members inside and/or outside Quebec.

Responsibilities

  • Provide administrative and operational support for delivering financial and investment planning and advice to provide an exceptional customer experience.
  • Work collaboratively within the assigned team or branch and with business partners.
  • Monitor sales and service performance targets against plans to identify gaps, issues, and best practices.
  • Contribute to team business objectives by building and maintaining client relationships through acquisition from internal referrals within the existing book of business and external sources through marketing initiatives.
  • Expand the team's business growth potential through telemarketing and outbound calls.
  • Coordinate marketing activities and sales materials to support client and prospect conversations.
  • Provide detailed information about products and services offered.
  • Determine appropriate communication and service regarding all aspects of investing.
  • Resolve client complaints independently in a timely and effective manner, escalating as required.
  • Stay current with the investment services marketplace, products, service offerings, and the industry's legal and regulatory environment.
  • Coordinate and execute activities for implementing strategic initiatives, including tracking metrics and milestones.
  • Analyze data and information to provide insights and recommendations.
  • Gather and format data into regular and ad hoc reports and dashboards.
  • Provide specialized support for investment client service issues, including preparing information for client meetings and annual reviews.
  • Ensure client needs are met or exceeded and manage requests in accordance with established policies and procedures.
  • Maintain schedules and calendars to coordinate customer meetings and office coverage.
  • Meet service standards to maximize relationship retention and growth.
  • Develop rapport and instill client confidence to build credibility and trust.
  • Organize work information to ensure accuracy and completeness.
  • Follow risk and compliance processes and policies to safeguard customer assets, maintain privacy, act in customers' best interests, and ensure effective branch operations.
  • Protect the bank's assets and comply with regulatory, legal, and ethical requirements.
  • Complete complex and diverse tasks within established rules and limits, which may include handling escalations from other employees.
  • Analyze issues and determine next steps.
  • Apply the Risk Management Framework in role execution, making sound and risk-informed decisions aligned with business strategy and approved risk appetite, protecting assets, and adhering to applicable policy documents, laws, and regulations.
  • Perform broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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