Strategic Program Manager @ Meta

Business & Strategy (1)

The Security, Integrity, Investigations, and IP (SI3) group in Legal is seeking an experienced professional to support our law enforcement operations, partner, and investigations teams, overseeing and coordinating priority programs to ensure they align with key org goals and KPIs. We are looking for someone who thrives in a dynamic and quickly evolving environment, is skilled at leading complex cross-functional initiatives with varied stakeholders, and is a strategic thinker who understands the business impact of efficient and effective operations. This person should understand the value of leveraging balanced methodologies and metrics. The Law Enforcement Analytics and Programs (LEAP) team unlocks Meta’s need to balance public safety, user privacy, and compliance obligations at scale through strategic coordination, technical leadership, and program management across Security, Integrity, Investigations (SI2) legal and its partners. In this role, you will initiate and lead complex projects end-to-end. You will analyze, design and implement critical operational and process improvements across Legal teams working on online safety, platform investigations, and security, integrity, and regulatory issues. This role will work closely with high level and executive leaders across Legal teams to execute operational projects on high-priority issues and develop an evergreen program to monitor and drive operational health, efficiency, and scaling across operations teams handling government data disclosures, sensitive integrity investigations, and signals sharing. This is a highly cross-functional role that requires advanced analytical / problem solving skills, leadership, organization, communication skills, and experience leveraging influence and data to manage various teams and stakeholders effectively. We are seeking an experienced program manager with a demonstrated record of driving operational rigour and cross-functional coordination for complex initiatives and scaled operations functions. We are looking for an experienced self-starter with proven communication skills who thrives in fast-paced environments and can operate independently to drive strategy, execution, and organization across teams. This is a fixed term contract role

Strategic Program Manager, Strategy & Response (Fixed Term Contract Role) Responsibilities

Identify, structure, and solve complex problems - leveraging data to support recommendations

Design, coordinate and implement strategies and solutions and drive strategic alignment across the SI3 organization and external stakeholders to reduce external pressures while scaling and increasing internal efficiencies

Work with partners such as Central Operations (including Law Enforcement Response and Incident Response teams), Central Investigations (including Law Enforcement Investigations and Intelligence, Safety, and Signals teams), Security Legal, and Law Enforcement Outreach, as well as the risk, data, and technology teams that support them, to enable informed business decisions and resource allocation

Identify and structure emerging misalignments and develop solutions (both within team and across organizations), help remove roadblocks, escalate misalignments, and ensure teams are set up for successful execution

Build and manage work-back schedules and hold members of cross-functional teams accountable to deliver on time

Define, implement, influence, and refine organizational operations, rhythms of business, and ways of working that enable SI3 operations teams to be efficient and effective

Identify opportunities to build and improve on the organizational strategy, planning, and operations processes

Facilitate key meetings to drive progress against goals and objectives, establish clear next steps and owners, and resolve blocks that impede progress

Communicate up, down, and across organization to ensure transparency, alignment, and advocacy

Distill business insights from how we’re managing resources and headcount across portfolio

Proactively participate in organization-wide integrity, security and safety forums, groups, and networks

Identify emerging regional trends, risks, and legal obligations and translate this information into tactical recommendations

Continue to build on existing subject matter expertise in the trust and safety and regulatory spaces, stay up to date on technology, and identify key partnerships to help define company and Legal roadmaps

Minimum Qualifications

BS/BA or equivalent experience

8+ years of work experience in government, business operations, or other operational discipline

Experience leading large departmental and enterprise-wide projects and driving communications and status updates with high level and executive stakeholders

Advanced knowledge of operational metrics and leveraging data signals to uncover critical insights and non-obvious solutions

Experience developing long-term strategy and executing tactical action plans to implement that strategy

Able to devise and drive efficient and innovative process-based solutions to support a scaling and complex organizations

Demonstrated experience with designing and building governance and/or operational programs and processes

Relevant experience executing at an individual contributor project-level

Demonstrated attention to detail and the ability to lead programs delivering big-picture strategic thinking and results for executive-level stakeholders, depending on the situational requirements

Preferred Qualifications

Experience in law enforcement, national security, and/or other government agency-related sectors

Experience with Meta product, integrity, and policy organizations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Strategic Program Manager

Strategy & Response

Meta

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