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Teleperformance Spain

Runs multilingual customer support and sales services

Italian speaking Business Development Representative - Google Products

Sales Development RepresentativePosted on Nov 11
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • C2 level of Italian and C1 level of English, written and spoken.
  • A BA/BS degree or a relevant professional certification with 14 months of practical experience.
  • Developing familiarity with IT infrastructure and technology concepts.
  • An interest in sales and an aptitude for understanding business needs.
  • Comfort in a structured, target-focused communication setting.
  • Initial experience or strong aptitude for phone-based engagement with business contacts.
  • Willingness and capacity to quickly learn and use customer relationship management platforms.
  • A professional demeanor and strong communication skills, with the potential to develop business relationship-building capabilities.
  • Initiative, confidence, and determination in a goal-oriented role.
  • Knowledge of Italian business culture, including regional differences within Italy and the ability to tailor sales strategies accordingly.
  • Familiarity with key sectors of the Italian economy, including identifying business opportunities and understanding industry-specific needs.
  • Ability to communicate with Italian professionals in formal and informal settings, adapting communication style to context and interlocutor.
  • Understanding of Italian business language nuances, using appropriate terminology and avoiding cultural misunderstandings.
  • Basic knowledge of Italian business regulations and data privacy laws.

Responsibilities

  • Meet quarterly sales-qualified-opportunity quotas and daily and weekly activity targets.
  • Manage assigned accounts to identify high-potential prospects and educate them on cloud offerings.
  • Execute daily outbound calls and emails, including cold calls, to C-level decision makers; establish rapport quickly and assess their needs.
  • Understand customer pain points, gather technical requirements, align business needs with cloud solutions through solution selling, and build value for subsequent sales steps.
  • Maintain prospect and customer data in Salesforce, managing leads, contacts, accounts, opportunities, and activities.
  • Work toward team and individual key performance indicators for productivity, conversion, opportunities, and pipeline.
  • Document customer notes and deal details in Salesforce for stakeholder clarity.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work collaboratively by sharing ideas and resources to achieve common goals.
  • Use emotional intelligence to understand and manage one's own emotions and those of others to foster positive relationships.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed, data-driven decisions.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Demonstrate an entrepreneurial mindset through innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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