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2020 Companies

Outsourced in-store sales, merchandising, events

Retail Sales Agent

Retail SalesPosted on Nov 14
Full-timeGrove City, PA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Six months of prior sales, retail, telecommunications, or marketing experience is required.
  • Demonstrated knowledge of products and services is required.
  • The ability to communicate with customers, present information, interact interpersonally, and solve problems is required.
  • The ability to work in a fast-paced team environment and multitask is required.
  • Availability to work evenings, weekends, and holidays as needed is required.
  • The ability to maintain customer confidentiality is required.

Responsibilities

  • Work within a local retailer and engage consumers about NRG electricity and gas.
  • Help customers lower their energy costs by identifying their desires, overcoming objections, welcoming them, and politely offering appropriate solutions.
  • Build professional relationships with customers and fellow employees, and collaborate with the team to accomplish goals.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Maintain professional interactions with customers and fellow employees.
  • Meet or exceed personal sales goals monthly and established weekly or monthly sales quotas.
  • Welcome customers, offer assistance, escort them to displays, assess their needs, and suggest suitable products.
  • Advise customers by providing information on products and services and help them make selections by building their confidence.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit complete and accurate paperwork.
  • Keep the workstation or kiosk clean, well-organized, functional, and presentable.
  • Maintain regular and prompt attendance and contribute to customer/client satisfaction, including minimizing rejections and substantiated complaints.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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