Reservation Supervisor
Radisson Hotel Group
Reservation Supervisor
Radisson Hotel Group
Runs hotel brands for travelers and property owners
Reservation Department
- Minimum 2–3 years of experience in Hotel Reservations, preferably within a 4- or 5-star international hotel.
- Previous supervisory or team-leading experience is preferred.
- Strong knowledge of hotel reservation procedures, room types, rates, packages, and inventory management.
- Proficiency in Opera PMS.
- Experience with OTAs, GDS, and online booking channels is an advantage.
- Excellent communication and interpersonal skills.
- Ability to handle guest requests, complaints, amendments, cancellations, and complex reservations professionally.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Good knowledge of Microsoft Office, especially Excel.
- Strong attention to detail and accuracy.
- Flexible to work according to operational requirements, including weekends and public holidays when required.
Runs hotel brands for travelers and property owners
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
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