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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Associate

Wealth Management & Financial AdvisoryPosted on Nov 9
Full-timeCalgary, AB, CanadaIn-person

About the Job

Requirements

  • A minimum of 5 years of relevant experience and/or certification in a related field of study, or an equivalent combination of education and experience.
  • Meet the licensing and certification requirements for the branch or jurisdiction where the mandate is fulfilled.
  • Have specialized knowledge from education and/or business experience.
  • Have in-depth verbal and written communication skills.
  • Have in-depth collaboration and team skills.
  • Have in-depth analytical and problem-solving skills.
  • Have in-depth influence skills.

Responsibilities

  • Manage and grow client relationships by delivering service, customized investment-related advice, sales, and support aligned with clients’ investment needs and financial goals.
  • Build client trust by educating clients on investment strategies, associated risks, and performance expectations.
  • Develop and retain long-term client relationships and deliver a strong client experience.
  • Identify and refer clients to other business groups, and collaborate with the market, BMO partners, and the community to deliver client outcomes.
  • Partner with lead advisors to build relationships with centers of influence and business partners, identify growth opportunities, and meet client needs.
  • Support client growth objectives through sales, business development, and marketing activities, including telephone prospecting, community engagement, networking, seminars, and campaigns.
  • Prepare and execute client portfolio reviews as directed by lead advisors, including meeting preparation, report generation, client communication, investment research, and proposal generation as appropriate.
  • Advise clients; explain and execute investment concepts and wealth plans; and support recommendations and delivery of other wealth management offerings as directed by lead advisors.
  • Escalate complex or unresolved client situations and complaints.
  • Execute work to deliver timely, accurate, and efficient service.
  • Support lead advisors in preparing annual business plans, executing plans, and tracking progress against growth objectives.
  • Prepare financial plans to address common client financial goals, such as retirement.
  • Provide appropriate advice on requested matters involving tax efficiency, legal implications, financial impact, and fees, or engage appropriate partners.
  • Collaborate with internal and external stakeholders to deliver business objectives.
  • Manage databases and support analysis, forecasting, and data visualization while adhering to data governance standards.
  • Assist in creating investment portfolios and identifying changes to them.
  • Assess fees, determine overall household fees, and coordinate with internal partners as applicable.
  • Manage the efficient and effective running of the support office and train new team members and branch support staff.
  • Develop business with clients and prospects through proactive selling and marketing techniques, including telemarketing, networking, seminars, and community involvement.
  • Explain and execute investment concepts, portfolio construction and management, and other wealth management strategies.
  • Support branch or team objectives by identifying opportunities to optimize profitability, increase share of wallet, and improve client loyalty.
  • Monitor sales and service performance against plans to identify gaps, issues, and best practices.
  • Support development and execution of business strategy and business planning activities.
  • Fulfill client sales and service activities in compliance with regulatory requirements.
  • Maintain confidentiality of client and Bank information.
  • Adhere to internal risk mitigation policies and industry rules and regulations.
  • Think creatively and propose new solutions.
  • Use judgment to identify, diagnose, and solve problems within established rules.
  • Work mostly independently; broader work or accountabilities may be assigned as needed.
  • Apply the Risk Management Framework and Risk Culture, make sound risk-informed decisions within approved Risk Appetite, protect assets, and comply with applicable policies, laws, and regulations.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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