C

CBRE

Commercial real estate services and investments

Workplace Experience Supervisor

Facilities ManagementUpdated on Nov 12
Full-timeMexico City, CDMX, MexicoMX$2k - MX$24k /moIn-person

About the Job

Requirements

  • A high school diploma or GED and more than 5 years of related work experience are required.
  • In-depth knowledge of processes, procedures, systems, and concepts within the function, and basic knowledge of related job functions is required.
  • Ability to explain complex concepts or sensitive information is required.
  • Expert knowledge of Microsoft Office products, including Word, Excel, and Outlook, is required.
  • Advanced organizational skills and an inquisitive mindset are required.
  • Advanced English proficiency is required.

Responsibilities

  • Coordinate and manage the team's daily activities by setting work schedules, assigning tasks, and training staff across functions.
  • Maintain records of costs generated by Workplace team activities and review invoices as needed.
  • Respond to client requests and complaints related to experience services.
  • Approve client materials, ensure they comply with brand guidelines, and maintain the integrity of databases and other digital resources associated with service delivery.
  • Develop and maintain vendor relationships to generate cost savings, support negotiations for contracted services, and confirm that vendors have current insurance policies and contract documentation.
  • Provide a high-quality onboarding experience for new employees and establish techniques to help the team achieve its objectives.
  • Ensure employees, clients, and vendors comply with safety standards, and support preparation of the Services Business Continuity Plan.
  • Resolve complex problems and identify appropriate approaches to existing solutions to meet team objectives.
  • Establish techniques to help the team achieve its objectives.
  • Contribute directly to team and related-area objectives, and ensure individual and team results positively affect client objectives.
  • Lead by example, demonstrate behaviors aligned with CBRE RISE values, guide the team using knowledge of basic practices and procedures, and work to build consensus.

Desired Qualifications

  • Previous shift-lead or supervisory experience is preferred.

About the Company

CBRE

Commercial real estate services and investments

CBRE Group provides global commercial real estate services and investment with a full suite of offerings for occupiers, owners, investors and lenders in over 100 countries. Its services span advisory (leasing, sales, mortgage origination, loan servicing, valuation), Building Operations (facilities and property management, data center ops, flexible workplaces via Industrious), and Project Management (program and cost consultancy through Turner & Townsend), plus real asset investing through CBRE Investment Management and development by Trammell Crow Company. It differentiates itself with an end-to-end platform that combines a wide service scope, large geographic reach, and dedicated platforms for flexible workspace and project delivery. Its goal is to help clients optimize and manage real estate assets and portfolios across the lifecycle to create value at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1906

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