Full-Time
On-Call Triage Lead
Global Operations Systems
Posted on 10/3/2025
Meta
10,001+ employees
Global social networks and advertising platform
Compensation Overview
$122k - $177k/yr
Company Historically Provides H1B Sponsorship
Austin, TX, USA
In Person
 Operations & Logistics (1) |
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- Bachelor's degree in a directly related field, or equivalent practical experience
- 8+ years of experience with end-to-end project management in a product, technical, and/or operations environment
- Experience initiating and driving multiple projects simultaneously with minimal guidance
- Experience with systems and tools used by Operations teams
- Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)
- Demonstrated expertise in vendor management, and working with third party outsourced service providers
- Strategic decision maker with problem-solving skills, and experience analyzing and leveraging data to understand patterns and provide client insights
- Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)
- Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources
- Change Management and Governance of Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing a well informed opinion as GO’s tooling subject matter experts
- Technical Acumen: GO Systems sits at the nexus between Engineering and Operations and is a technology-first organization. Experience with tools supporting Operations functions and technical proficiency about systems ecosystems is a must for this role
- Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness of program and project management best practices is essential to delivering technically sound solutions at scale for Operations
- Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations
- Communication & Documentation Skills: Effective communication and rudimentary documentation skills are a core expectation of all Systems Program Managers
- Intermediate level SQL/noSQL or comparable data language experience
- Experience working with executive stakeholders at a large scale tech organization
- Hands on experience and demonstrated data analytics skills and using data to drive decisions
- Experience working with GenAI/LLMs
- Demonstrated technical background in tooling—including hands-on experience with configuration, troubleshooting issues, and conducting testing
Meta Platforms Inc. runs a family of social apps including Facebook, Instagram, and WhatsApp to help people connect, share content, and participate in online communities. It also develops virtual reality hardware and experiences through Oculus and is exploring the metaverse. Most revenue comes from advertising, with tools that let businesses target audiences using data from its large user base, plus VR product sales and digital services. The company differentiates itself by owning multiple major social platforms, offering a scalable cross-platform ad platform, and investing in VR, AR, and AI to expand digital experiences and monetization opportunities.
Company Size
10,001+
Company Stage
IPO
Headquarters
Menlo Park, California
Founded
2004
Simplify's Take
What believers are saying
- Q1 2026 revenue surged 33% to $56.3B from AI-driven ad placement improvements.
- $1B Beaver Dam data center approved with 220MW power for 10 years from 2027.
- Stock trades at 19x forward earnings discount to S&P 500 after 20% dip.
What critics are saying
- UK Ofcom imposes $20B fines under Online Safety Act using 10% global revenue.
- Publishers win Llama AI lawsuit, forcing $1B+ damages by mid-2028.
- TikTok erodes Instagram engagement, slashing ad growth to single digits by May 2027.
What makes Meta unique
- Meta integrates AI on Threads for real-time trend queries like World Cup discussions.
- Meta deploys AI to detect underage users via height and bone structure analysis.
- Meta owns Facebook, Instagram, WhatsApp with 97.8% ad revenue in 2023.
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Benefits
Stock Options
Company Equity
Mental Health Support
Flexible Work Hours
Company News
Opposition to data centres has become a significant issue ahead of the US midterm elections, with voters unseating local politicians who support them. Residents cite concerns over water pollution, noise, power demands and environmental degradation. In Missouri, four city council members lost their seats over supporting a $6 billion data centre. Similar ousters occurred in Independence, Missouri, and rural North Carolina. The backlash crosses party lines, prompting state legislatures nationwide to consider bills ranging from eliminating tax incentives to construction moratoriums. Despite generating substantial tax revenue and construction jobs, communities increasingly resist these developments. Virginia, which has the most data centres, is considering eliminating sales tax exemptions worth $1.9 billion. President Trump has acknowledged affordability concerns whilst supporting development, though his proposals lack enforcement mechanisms.
Meta is raising prices for its Quest VR headsets by $50–$100 (12–20%) from 19 April, citing a global surge in memory chip prices affecting consumer electronics. However, Meta's own spending priorities have contributed to this component shortage. The company plans to spend $115–$135 billion on capital expenditures this year, up from $72 billion in 2025 and $28 billion in 2023, with most investment directed towards AI infrastructure. This includes $21 billion for data centre company CoreWeave and $10 billion for an El Paso data centre. Meta's AI spending forms part of $630 billion in industry-wide AI infrastructure investment pledged for 2026, driving up prices for RAM and GPUs. Meanwhile, Meta is reportedly planning spending cuts of up to 30% for its metaverse division, which has accumulated $73 billion in losses.
Meta and Broadcom have announced a strategic partnership under which the chipmaker will provide technology supporting Meta's training and inference accelerator chips through 2029. The deal extends Meta's custom AI chip development plans as the social media giant continues to invest in artificial intelligence infrastructure.
Meta and Broadcom have announced an extended partnership through 2029 for designing Meta's custom AI accelerators. Meta has committed to deploying one gigawatt of its training and inference accelerators under the agreement. The deal expands an existing collaboration between the two companies focused on Meta's in-house chip development. As part of the arrangement, Broadcom CEO Hock Tan has agreed to leave Meta's board of directors. Broadcom shares rose 3% in extended trading following the announcement. The partnership underscores Meta's continued investment in custom silicon to power its artificial intelligence infrastructure and reduce reliance on third-party chip suppliers.
Broadcom and Meta have announced a multi-year strategic partnership to support Meta's AI compute infrastructure through 2029. The collaboration centres on Meta Training and Inference Accelerator (MTIA) chips, with an initial deployment exceeding one gigawatt as part of a sustained multi-gigawatt rollout. The partnership will deliver what the companies call the industry's first 2nm AI compute accelerator. Broadcom will provide its XPU platform for chip co-development and advanced Ethernet technologies for networking across Meta's expanding AI compute clusters. The technology will underpin Meta's deployment of generative AI features across WhatsApp, Instagram and Threads. Meta aims to deliver what it calls "personal superintelligence" to billions of users globally. Broadcom CEO Hock Tan will transition from Meta's board to an advisory role focusing on Meta's custom silicon roadmap.