Box Office Representative

Overview

Box Office Representative

It is the responsibility of the Box Office Representative to provide a high level of customer service when performing ticketing services.
 

Responsibilities

• Assist in the prompt and accurate scanning of tickets for guests entering/exiting the entertainment and events venues
• Apply and check wristbands and other credentials for guests entering/exiting the entertainment and events venues
• Provide prompt, accurate, and friendly seating assistance to guests entering the entertainment and events venues
• Assist management and guests in resolving problems and immediate needs during shows and events within approved policy standards 
• Provide guests, teammates, and vendors with accurate information
• Responsible for selling and distributing show tickets for concerts and events
• Maintain accurate bank balances
• Ensure control and protection of company assets through verification and documentation of transactions and area cleanliness, including cash banks, credit card scanners, computers, ticket scanners, flashlights, radios and office space/furniture
• Assist in the setup and removal of stanchion ropes, floor signage, counter signage, chairs, and podiums
• Available and willing to work irregular hours deemed necessary for business levels, including night and weekend shifts

Qualifications

• Minimum one year of relevant experience in guest services or hospitality  
• High school diploma or GED equivalent

#GNLC

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Pay Range

USD $12.00 - USD $12.00 /Hr.
Tipped Position

This position does not earn tips