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InvoiceCloud

Cloud-based platform enabling online bill payments

IAM / PAM Engineer

Full-Time
No salary listed
Senior
Bachelor's
Hyderabad, Telangana, India
In Person
CybersecuritySecurity Engineering & Architecture

About the job

Requirements
  • A bachelor's degree in Engineering, Computer Science, or IT Security, or equivalent experience.
  • At least 5 years of experience in IAM, PAM, or identity-focused security or IT engineering roles.
  • Experience implementing and operating identity platforms such as Azure Active Directory (Entra ID), Okta, or similar platforms.
  • Strong understanding of SAML, OIDC/OAuth2, and SCIM authentication and federation protocols sufficient to evaluate, advise, and threat-model identity integrations.
  • Experience implementing privileged access controls such as credential vaulting, just-in-time access, and least-privilege models.
  • Hands-on experience automating workflows and integrations using scripting and APIs such as PowerShell, Python, and Graph APIs.
  • Experience conducting entitlement reviews and partnering on joiner, mover, and leaver processes.
  • Familiarity with zero-trust architecture principles and identity governance best practices.
  • High integrity and sound judgment when handling sensitive and confidential information.
Responsibilities
  • Design and administer identity management solutions across hybrid cloud environments, focusing on privileged and non-human identities.
  • Partner with IT to strengthen single sign-on and authentication controls, including multi-factor authentication, conditional access, and device posture checks.
  • Lead privileged access management controls, including credential vaulting, just-in-time access, least-privilege enforcement, and privileged-session monitoring.
  • Discover, inventory, and govern service accounts, secrets, API keys, and machine identities, including credential rotation, ownership assignment, and decommissioning of stale credentials.
  • Deliver documented 30-, 150-, and 210-day outcomes, including improved multi-factor authentication coverage, reduced privileged-account sprawl, automated deprovisioning, and audit-ready reporting.
  • Partner with IT on identity governance and joiner, mover, and leaver processes, embedding security controls and audit expectations into provisioning and deprovisioning workflows.
  • Conduct entitlement reviews and access-drift remediation by investigating anomalies, resolving privilege creep, and maintaining zero-trust and least-privilege standards.
  • Partner with Security, Compliance, IT, and application owners to define access standards, role models, and evidence requirements aligned with regulatory and audit expectations.
  • Support identity-related incident response by investigating suspicious logins, credential compromise, and privilege-misuse events, and integrating IAM/PAM telemetry into monitoring and response processes.
  • Integrate IAM/PAM telemetry and monitoring with security tooling to improve visibility into authentication patterns, privileged activity, and anomalous access behaviors.
  • Standardize IAM/PAM documentation, including runbooks, operational procedures, escalation paths, and control evidence.
  • Automate provisioning, access reviews, and reporting workflows using scripting and APIs.
  • Embed zero-trust and least-privilege principles into architecture reviews and change-management routines.
  • Apply forward-looking identity security practices to improve zero-trust alignment and user experience while maintaining strong control enforcement.
  • Use AI and automation to enhance anomaly detection, streamline entitlement analysis, and generate actionable insights from identity telemetry.
  • Evaluate emerging IAM/PAM technologies, authentication protocols, and industry best practices, translating them into scalable access-control improvements.
Desired Qualifications
  • Relevant certifications such as Azure Security Engineer, Okta Professional, or similar credentials.

About the company

InvoiceCloud provides a cloud-based electronic bill payment platform that helps utilities, insurance companies, and government agencies offer online payment options. The platform plugs into clients’ existing billing systems, enabling customers to view bills and pay them online, which simplifies complex payment processes and improves digital interactions. It works by integrating with billing data, offering customers a seamless payment experience via online channels, and charging clients through subscriptions, per-transaction fees, and value-added services. Compared to competitors, InvoiceCloud emphasizes easy integration with current billing systems and a focus on a broad set of public and private sector clients to boost e-payment adoption and customer engagement. The company’s goal is to help clients increase customer satisfaction and financial results by making payments faster, easier, and more convenient.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Braintree, Massachusetts

Founded

2009

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Simplify's Take

What believers are saying

  • April 2026 AI-powered Billing Experience adds predictive insights, guided workflows, and reconciliation automation.
  • July 2026 BlitzenX and CentralSquare deals open P&C insurance and public-sector cross-sell.
  • March 2026 plan to hire 150 technology and product staff signals aggressive product investment.

What critics are saying

  • 2025 breach exposed payment-card data, and litigation plus customer churn now threaten renewals.
  • Hansen, CentralSquare, and Guidewire reduce switching costs, letting incumbents bundle payments by 2027.
  • If AI launches miss accuracy or compliance, regulated buyers will rip out InvoiceCloud.

What makes InvoiceCloud unique

  • InvoiceCloud's EBPP platform spans utilities, insurance, and government, with 3,250 customers across North America.
  • Guidewire Premier tier since September 2025 proves insurer workflow depth and integration credibility.
  • August 2026 Hansen and CentralSquare alliances embed InvoiceCloud inside billing systems, not standalone portals.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Unlimited Paid Time Off
  • Mental Health Support
  • Parental Leave
  • Tuition Reimbursement

Company News

Business Matters
Feb 5th, 2026
InvoiceCloud Appoints Sridhar Jalluri as Director of Finance, India

InvoiceCloud appoints Sridhar Jalluri as Director of Finance, India. Hyderabad, Feb 05: InvoiceCloud, a leading provider of digital billing and payment solutions, today announced the appointment of Sridhar Jalluri as Director of Finance, India, further strengthening its leadership team as India continues to play an increasingly strategic role in the company's global operations. In this role, Sridhar will lead InvoiceCloud's India finance organisation and partner closely with global stakeholders to support growth, drive operational excellence, and enable long-term value creation. His responsibilities include strengthening financial governance, advancing automation and digital finance initiatives, and ensuring robust regulatory compliance across geographies. Biju Davis, Senior Vice President and India Site Leader at InvoiceCloud, said," As we continue to scale India as a strategic global hub, strengthening our finance leadership is a key priority. Sridhar's deep experience in building world-class finance organisations and driving transformation will be instrumental in supporting our growth agenda and reinforcing strong financial governance across the business." Sridhar brings more than 20 years of global finance leadership experience across Global Capability Centre shared services, and multinational environments. A Chartered Accountant by qualification, he has a strong track record of building finance functions from the ground up and delivering measurable impact through cost optimisation, automation, and governance excellence. Prior to joining InvoiceCloud, Sridhar held senior leadership roles at IQ-EQ, where he established and rapidly scaled the India Global Capability Centre finance function, and at DSM, where he served as Finance Controller for shared services operations in India, driving governance and automation initiatives. Earlier in his career, he held FP&A leadership roles at Cyient, partnering closely with executive leadership on performance management, pricing strategy, and large-scale transformation initiatives. Sridhar Jalluri as Director of Finance - India, InvoiceCloud, said, "As InvoiceCloud continues to scale, I look forward to partnering with global teams to build a strong, future-ready finance organisation in India that supports the company's long-term strategic objective

II Reporter
Sep 23rd, 2025
NLC Insurance Selects InvoiceCloud; Payments Firm Reaches Guidewire Premier Tier

NLC Insurance selects InvoiceCloud; payments firm reaches Guidewire Premier tier.

FF News
Sep 21st, 2025
InvoiceCloud Relocates Headquarters to Boston's Seaport, Expanding Presence and Growth in Fintech

InvoiceCloud, a leading provider of online billing and payment services, today announced the relocation of its headquarters to Boston's Seaport district, highlighting the company's momentum and commitment to the city's technology and fintech community.

Yahoo Finance
Sep 18th, 2025
InvoiceCloud Customer and Leader Honored as Exceptional Women in Utilities by Women Who SPARK Awards

InvoiceCloud customer and leader honored as exceptional women in utilities by Women Who SPARK Awards.

LEX 18
Jul 17th, 2025
3 LEXserv customers reportedly affected by third-party 'security incident'

The affected customers, the release read, have received an official notice from InvoiceCloud regarding the security breach.