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PENN Entertainment

Operates casinos, racetracks, and online betting

Event Center Bartender

Dining, Bar & Counter ServiceUpdated on Nov 12
Full-timeCharles Town, WV, USANo salary listedIn-person

About the Job

Requirements

  • Must possess a high school diploma or general education degree (GED), or have three months of related experience and/or training, or an equivalent combination of education and experience.
  • Must be able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
  • Must be able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
  • Must be able to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
  • Must qualify for licensing with the West Virginia Racing Commission.
  • Must be able to obtain proper Food Handler Certification.
  • Must maintain a valid West Virginia racing license, Food Handlers permit, and TIPS certification.
  • Must be able to adjust to a non-consistent schedule and participate regularly in scheduled Event Center events.
  • Must meet Health Department and OSHA sanitation guidelines while working in food and beverage outlets.
  • Must maintain professional grooming and appearance and act as a role model according to the established grooming and appearance policy.

Responsibilities

  • Assist in setting up and breaking down events.
  • Prepare and serve guests nonalcoholic and alcoholic beverages as needed.
  • Enter all orders into Micros in a timely manner.
  • Anticipate guests’ needs and follow the steps of service outlined in the training manual.
  • Total bills and accept payment in accordance with Food and Beverage internal controls.
  • Immediately communicate guest comments or concerns to the supervisor.
  • Complete tasks assigned by the supervisor.
  • Adhere to HCCTR and all Food and Beverage policies and service standards.
  • Deliver ACES Guest Service to every guest during every transaction and support and demonstrate customer service in accordance with department and company standards and programs.
  • Consistently deliver high-quality food and service to local and international guests to encourage repeat visits.
  • Demonstrate behavior in accordance with Property and Departmental Service Guarantees and Property Core Values.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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