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UMI Stone

Account Manager

Account ManagementPosted on Nov 11
Full-timeStratford, CT, USA$80k - $90k

About the Job

Requirements

  • A Bachelor's degree or a proven track record of at least 10 years of experience in sales and marketing is required.
  • Knowledge and experience in the building materials industry is preferred.
  • The candidate must be able to develop a comprehensive understanding of competitors, including their capabilities and competitive history, and assist in developing plans to outperform them.
  • The candidate must be detail-oriented, highly organized, and have a hunter mentality when developing and executing strategic plans.
  • The candidate must be able to discover, create, and develop new opportunities.
  • The role requires excellent verbal communication and writing skills.
  • The role requires at least 50% regional travel to cover the territory.
  • The position requires overtime as business needs dictate.

Responsibilities

  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinate support, service, and management resources to meet account performance objectives and customer expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Lead a joint company account-planning process that sets mutual performance objectives, financial targets, and milestones for one- and three-year periods.
  • Assess, clarify, and validate customer needs on an ongoing basis.
  • Develop sales action plans to service high-growth-potential accounts, collect strategic intelligence, and develop leads within the existing customer base to reach designers, architects, and builders.
  • Participate in local professional organizations linked to company tactics and strategies.
  • Create and execute plans to introduce and implement company products in showrooms and kitchen-and-bath accounts, and expand Pompeii brand penetration by assigning displays to qualified customers and locations.
  • Lead solution-development efforts that address customer needs while coordinating the necessary company personnel.
  • Achieve assigned sales quotas in designated strategic accounts and meet assigned profitability expectations.
  • Achieve customer objectives defined by company management.
  • Complete customer account plans that meet company standards.
  • Coordinate company executive involvement with customer management.
  • Work with Customer Service Representatives to ensure customer satisfaction and resolve problems.
  • Meet quarterly expectations for the CR display program once posted.
  • Organize the assigned territory or region, plan weekly sales calls, and visit every customer with displays at least once per month, submitting visit reports by email to the Director of Sales.
  • Develop an action plan to approach designers, architects, and builders after finding fabricator leads during weekly visits.
  • Promote and deliver product knowledge sessions at customer locations and, where possible, invite customers to visit company branches.
  • Participate in and leverage branch events to increase sales.

Desired Qualifications

  • Knowledge and experience in the building materials industry.

About the Company

Company size
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Total funding
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