Riverside Health

Non-profit integrated health system delivering care

Certified Medical Assistant CIC

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeWilliamsburg, VA, USA$20.40 - $26.55 /hrIn-person

About the Job

Requirements

Graduation from a Medical Assistant program is required.
Clinical experience is preferred.
Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA) is required.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is required upon hire.
First Aid certification from the American Heart Association, American Red Cross, or American Safety and Health Institute is required.

Responsibilities

Perform lab procedures, including compliant use of ABNs and phlebotomy skills when applicable, and send specimens to the lab.
Perform lab linkage, obtain pre-authorizations, and schedule tests and specialist visits within network limitations.
Maintain and use knowledge of ICD and CPT coding, insurance carrier guidelines, and Medicare regulations.
Assist patients with questions about access to care, including appointments, referrals, and essential information; provide customer service and follow-up; explain delays and manage patient expectations; manage providers’ patient schedules.
Provide patient education according to protocol and provider instruction, including use of the Electronic Health Record and exit interview communication tools.
Complete initial patient workup, including manual vital signs; chaperone patients; assist providers with procedures; and ensure patient rooms are clean and compliant for the next visit.
Maintain clinical equipment and order and stock clinical supplies as needed.

Desired Qualifications

Clinical experience.

Williamsburg, Virginia

Hiring Range

$20.40 - $26.55/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines.

What you will do

Performs lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.
Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.
Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.
Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.

Qualifications

Education

Program Graduate, Medical Assistant (Required)

Experience

Clinical experience (Preferred)

Licenses and Certifications

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

About the Company

Riverside Health

Non-profit integrated health system delivering care

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Newport News, VA
Founded: 1915

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