Food & Beverage Expert

Food & Beverage Expert

AC Hotel Gold Coast and Rivo Gold Coast

Why Join AC Hotel by Marriott Gold Coast?

At AC Hotel Gold Coast, we're creating a contemporary hospitality experience that connects locals and travelers through exceptional food, beverage, and service. As a member of the opening team, you will help shape the culture of AC Hotel Gold Coast and the Food & Beverage Team from day one. We are looking for people who are curious, collaborative and excited to build something new – people who understand that great hospitality can he simple, thoughtful and beautifully execute. 

In return, we offer:

• Exclusive Marriott Explore Rates with heavily discounted accommodation and dining experiences at more than 10,000 Marriott properties worldwide.
• Paid Parental Leave.
• Global learning, development, and career progression opportunities.
• Associate recognition programs.
• A supportive and inclusive team culture.
• The opportunity to grow your hospitality career with one of the world's leading hotel companies.

Join Marriott International and become part of a team passionate about creating unforgettable experiences.

AC Hotel Gold Coast is seeking Food & Beverage Experts who bring warmth, confidence and genuine curiosity to every guest interaction. 

As an Food & Beverage Expert at AC Hotel Gold Coast you will be doing more than simply serving food and beverages. Our Food & Beverage Experts will be creating effortless experiences – thoughtful recommendations, genuine connections and memorable moments that bring people together. You'll play a key role in delivering exceptional service, building genuine connections, and bringing the Food & Beverage experience to life.

If you're passionate about hospitality, thrive in a fast-paced environment, and love creating unforgettable guest experiences, we'd love to hear from you.

What You'll Do

• Deliver exceptional food and beverage service, creating memorable experiences for every guest. 
• Build genuine guest connections through warm, engaging, and personalised service. 
• Share menu knowledge and recommendations with confidence and enthusiasm. 
• Support restaurant, bar, poolside, event, and in-room dining operations. 
• Collaborate with culinary and bar teams to ensure seamless service delivery. 
• Maintain high standards of presentation, cleanliness, food safety, and Marriott brand standards. 
• Assist with guest enquiries and service recovery in a professional and timely manner. 
• Accurately process orders and payments while contributing to a positive team culture.
• Contribute positively to a high-performing team culture.

What We're Looking For

• Naturally warm and engaging – you make guests feel comfortable without service feeling forced.
• Curious and knowledgeable – you want to understand our menu, ingredients, local producers, wine and Mediterranean influences so you can confidently share the story behind them. 
• Polished but relaxed – professional and attentive, while reflecting the uncomplicated, modern style of AC Hotels. 
• Detail-oriented – you notice the small things that can transform a good dining experience into a memorable one. 
• Team oriented – you communicate well, support those around you and understand that exceptional hospitality is created together. 
• Adaptable and composed – you thrive in a vibrant environment while maintaining calm, considered service. 
• Flexibility to work a rotating roster, including evenings, weekends, and public holidays.
• Passionate about creating connections – whether it is aperitivo by the river, poolside dining or a special celebration, you understand how to make the moment feel personal. 

Qualifications & Experience

• Previous Food & Beverage or customer service experience required
• Responsible Service of Alcohol (RSA) Certificate required.
• High School Diploma or equivalent preferred.
• Marriott experience is advantageous but not essential.