Full-Time

Residential Counselor

Mental Health Services

Deadline 10/21/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$22.55/hr

Billerica, MA, USA

In Person

Associate's

Category
Medical, Clinical & Veterinary (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license is required, along with adequate insurance for personal-vehicle use, a safe driving record, and the ability to pass a driver's screening background check.
  • Applicants must be at least 21 years of age and have maintained a valid United States driver's license for at least six months.
  • The position requires the ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, and assist Persons Served with activities of daily living.
  • The position requires the ability to operate a computer and office equipment, communicate with Persons Served, staff, and external representatives, and perform the listed visual and mobility tasks.
  • Cardiopulmonary resuscitation certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • The role requires knowledge of personal computer applications and equipment, the ability to balance competing priorities, make independent judgments and decisions, and work professionally and confidentially.
Responsibilities
  • Provide direct service in a GLE/SIE residential setting and help Persons Served overcome barriers to and prepare for independent living.
  • Implement Persons Served Treatment Plan interventions as directed by the Team LPHA Clinician.
  • Administer, document, store, and dispose of Persons Served medication in accordance with Medication Administration Program policies, regulations, and company protocols.
  • Provide crisis interventions and help Persons Served use crisis intervention techniques when necessary.
  • Perform day-to-day assignments as directed by the Program Director.
  • Collaborate with Integrated Team members to address the needs of Persons Served.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Adhere to safety, maintenance, Human Rights, operational, licensing, and regulatory requirements.
  • Teach Persons Served medication management.
  • Create opportunities for Persons Served to participate in operating the residence, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and help create a collaborative, welcoming environment for residents, families, friends, and other important people.
  • Prepare meals for Persons Served and advocate for them.
  • Participate in training, supervision, and staff meetings; assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to the program's quality improvement goals and objectives.
  • Access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.
Desired Qualifications
  • An associate degree in a human service discipline is preferred.
  • One year of experience as a residential counselor working with Persons Served facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Preference is given to bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts