Administrative Operations Director

Job Profile:

Administrative Operations Manager 2

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $165,000.00 - $195,000.00 per year; DOE

The Director of the ASU Helios Decision Center for Educational Excellence leads the Center's stakeholder engagement, programs, and operations to advance its strategic priorities and deliver measurable impact. The Director builds partnerships with Arizona's education and workforce leaders, identifies opportunities to apply data and research to improve outcomes, and translates those opportunities into actionable initiatives. The Director ensures the Center's data tools and capabilities are aligned with stakeholder needs and support informed decisions, effective solutions, and measurable results. The Director is responsible for staff leadership, program execution, resource management, and overall operational performance.

Essential Duties:

• Leads stakeholder engagement with Arizona's education and workforce leaders, identifying opportunities to apply the Center’s data tools and visualizations to improve decisions and outcomes.
• Develops and maintains strategic partnerships with school districts, state agencies, higher education institutions, researchers, and other stakeholders to advance the Center's priorities and initiatives.
• Designs and oversees engagement strategies that help stakeholders move from data and insight to informed decisions, implementation, and measurable improvements.
• Leads the Center's efforts to identify effective practices, programs, and systems, connecting education leaders with relevant research, resources, and peers to support improvement and replication.
• Oversees the Center's research and evaluation activities, including identifying priority questions, assessing program effectiveness, and translating findings into actionable recommendations.
• Collaborates with the Director of Data and Technology to align data infrastructure, analytics, and visualization development with stakeholder needs, program priorities, and opportunities for impact.
• Directs the Center's programs and daily operations, supervising staff, coordinating activities across functional areas, and ensuring effective implementation of initiatives.
• Oversees grant implementation, budgets, performance measures, reporting, and compliance to ensure accountability and achievement of established objectives.
• Represents the Center in meetings, presentations, and convenings with education and workforce leaders, policymakers, university leadership, and external partners.
• Supports the Executive Director in advancing the Center's long-term sustainability, institutional partnerships, and strategic objectives.
• Performs other duties as assigned.

Desired Qualifications:

• Demonstrated knowledge of strategic planning principles and practices, including translating organizational priorities into actionable initiatives and measurable outcomes.
• Experience developing and maintaining partnerships with education institutions, government agencies, community organizations, and other stakeholders.
• Knowledge of Arizona's education and workforce systems, policies, and key stakeholders.
• Experience designing and facilitating stakeholder engagements that use data, research, and evidence to inform decisions and improve outcomes.
• Knowledge of research methods, program evaluation, data analysis, and the application of evidence to policy and practice.
• Ability to translate complex data and analytical findings into clear, actionable information for audiences, including education leaders, policymakers, and community stakeholders.
• Experience managing programs and initiatives, including establishing priorities, coordinating activities, monitoring performance, and evaluating results.
• Skill in effectively managing, supervising, and evaluating staff, including oversight of multidisciplinary teams and specialized functions.
• Knowledge of budget management, grant administration, reporting, and compliance requirements.
• Ability to communicate effectively across all management levels, build sustaining relationships, and represent an organization with senior leaders and external partners.
• Excellent communication skills for facilitation of presentations.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• May be required to perform tasks in the field within and/or across university campuses.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students, ranging from outreach efforts with K-12 schools, new student experiences for students and families, bridge programs to assist the transition to a university environment, and a wide variety of services, programs, and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, Student Rights and Responsibilities, University Housing, Health Services, Counseling Services, Student Accessibility and Inclusive Learning Services, the Unions and Centers, TRIO programs, Sun Devil Fitness & Wellness, Student Government, Student Media, Career and Professional Development Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

Grant Funded

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.