Field Service Technician

Thermal Works LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the Thermal Works team as well as local contractors, focusing on Startup/Commissioning and Service for all Thermal Works equipment. We are looking for someone who is a detail-oriented individual that is goal oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Field Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work equally as well independently as with a team.

Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate.

Thermal Works solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several “inspired infrastructure” companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. Thermal Works is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey?

Key Responsibilities
Include but are not limited to:

• Participate in a comprehensive training program at Thermal Works’ U.S. headquarters.
• Manage Preventive Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.

Skills & Requirements
Education / Experience

• Technical or Vocational Degree/Certification in HVAC, Mechanical Engineering, or Electromechanical Systems (e.g., Ciclo Formativo de Grado Superior en Mantenimiento de Instalaciones Térmicas y de Fluidos in Spain).
• F-Gas Category I Certification (in accordance with EC Regulation No. 517/2014) is required for handling fluorinated gases.
• 3–5 years of hands-on experience in mechanical systems for mission-critical infrastructure, including data centers, healthcare, or industrial facilities.
• Must have experience with chillers and CRAH (Computer Room Air Handler) units, encompassing installation, commissioning, preventive maintenance, and troubleshooting.
• Familiarity with EU safety standards, pressure equipment directives (PED), and EN 378 refrigeration safety norms.
• Capable of performing diagnostics, repairs, and system optimizations in live environments.

Specific Skills / Abilities

• Baseline circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understand refrigeration theory as well as hands-on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Fluent in English and Spanish (additional European languages are a strong plus).
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs. continuously throughout the day.

Great Place to Work
Enjoy…

A fast-paced, entrepreneurial culture focused on innovation.
A flexible, autonomous work environment.
A culture of respect, learning, and excellence.
Experienced, highly talented experts as team peers.
Growth and travel opportunities.
A team of change-makers having a significant impact on people and the planet.

About Our Parent Company, Endeavour Energy

Endeavour is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time, and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour’s mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water, and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change-makers want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that’s what our mission requires. There is a strong sense of camaraderie between good-natured people who bring their A-game to work, every day, to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself.

Today, we’re deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney so that together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come.

Position: Field Service Technician
Full-Time or Part-Time: Full-time
Reports to: Field Deployment and Commissioning Manager
Location: Lisbon, Portugal (On-Site)