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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipFairport, NY, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people and respond appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and use active listening to understand others, ask appropriate questions, and avoid inappropriate interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise machine adjustments; and maintain close visual acuity for transcription, computer use, and inspection.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Communicate detailed or important spoken instructions accurately and receive detailed information orally.
  • Perform additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop pharmacy skills and gain an overview of store, district, and regional operations.
  • Assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately while providing caring patient service.
  • Apply standard operating procedures, best practices, and effective communication as part of the pharmacy team.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create empathetic, personalized patient experiences at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and solicit patient medical histories when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information, and track and document applicable patient information.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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