Guest Room Attendant

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets  
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Cleans hotel rooms, hallways, linen rooms, team members, and storage areas, as directed in an efficient and timely manner in accordance with established SOP’s.
• Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, in accordance with established SOP’s.
• Maintains proper documentation of all duties accomplished during a working shift, as directed. Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security/safety measures.
• Greets all guests throughout shift with the proper salutation and pleasant expression.
• Performs all duties in a quiet and orderly manner.
• Responds to any/all guest requests quickly and efficiently.
• Reports room and hall deficiencies to PBX/Supervisor and follows up on completion.
• Provides accurate information of property along with property events and promotions.
• Performs other duties as assigned by management.

BRING US YOUR BEST.

• Must be physically strong, honest, self-motivated, dependable, and able to work alone, willing to learn, eagerly follows directions, and always clean and neat in appearance.
• Must be able to communicate effectively to hotel guests, announcing arrival at door, and comprehending special requests from guests.
• Ability to inspect and maintain areas for which responsible.
• Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment.
• Ability to clean as directed at an acceptable performance rate.
• Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions; if unable to speak or understand English, prior experience as a guest room attendant required
• Willingness to learn and follow directions.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$19.00 to $20.00 per hour